SUMMARY:
SENIOR PTC (TICKETING CONSULTANT)
NORTHERN SUBURBS
MARKET RELATED SALARY - DEPENDING ON EXPERIENCE
POSITION INFO:
Minimum requirements:
- Matric and post Travel Qualification
- Minimum of 5 years’ experience as a retail travel consultant within a travel agency
- At least 2 years dedicated ticketing experience using both Galileo and Amadeus
- Experience working with NDC content, Aggregator Platforms such as Verteil and Air Gateway, and proficiency in issuing and reissuing NDC-based tickets is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Certified proficiency in Galileo and Amadeus GDS
- Strong knowledge of fares and international ticketing
- Expertise in core ticketing and e-ticketing processes
- Excellent verbal and written communication skills
- Strong customer service orientation
- Proactive problem solver with the ability to take initiative
- Ability to guide, mentor, and train junior consultants
- Patience and strong interpersonal skills
Position description:Duties will include (but are not limited to):
Processing, checking, and issuing travel documentation, including:
- E-Tickets (including NDC-based issuance and reissuance via Verteil and Air Gateway)
- Electronic Miscellaneous Documents (EMDs)
Advanced fare knowledge and application of fare rules, including:
- NDC fare structures and airline-specific fare policies
- Traditional GDS fares and ticketing procedures
Quicktrav system proficiency, including:
- Processing credit card payments and issuing receipts
- Applying DI lines in PNRs for automatic invoicing
Handling commission and service fee collection through various schemes, including:
- TASF and other applicable platforms
Debt and
finance coordination:
- Ensuring ITC (Independent Travel Consultant) debtor lists are actively managed
Consultant: Amelia Dienie - Dante Personnel Cape Town
Apply via our website
If you do not hear from us within 5 days, please accept that your application was unsuccessful
