SNR Packaging Consultant

SUMMARY:
Our client based in Durban - KZN SA .
The plastics division specializes in the manufacture of rigid plastic packaging for the toiletry, cosmetic, household, pharmaceutical and food markets, focusing on customized solutions rather than the large volumes, standards market.

POSITION INFO:
The purpose of this position is to service and develop an allocated/ existing customer base through building relationships with clients.
This is done by delivering high levels of service and prompt responses to problems and queries. Additionally, this role is required to develop new business with existing customers and pursue new customers and opportunities

Role: Senior Packaging Consultant
Industry: Packaging
Location : Durban - KZN

Knowledge and Skills

• Secondary Education Grade 12
• Tertiary Education: including Diplomas, Certificates and Degrees)
• Bachelor of Commerce (B. Com) or National Diploma or similar analytical and commercial qualification specifically
• prioritizing consumerism, business and retail understanding.

• Exposure to sales within a B2B environment.
• Data extraction, Data Analysis and Data Evalution skill and experience will be advantageous.
• Understanding of consumers and packaging in the
• Plastic Industry.
• Business operating fundamentals and practical knowledge

• Work experience (preferably in the
• Plastic Packaging Industry).
• Commercial understanding.
• Supply chain knowledge.
• Facilitation skills.
• Negotiation skills.
• People Management skills.
• Conflict Management skills.
• Relations Development and maintenance skills.
• Verbal and written communication skills.
• Numerical and verbal reasoning skills.
• Good listening skills.

• Presentable
• Influencer
• Technical potential or technical mindset
• Curious - a good listener
• Dynamic - a real people’s person
• Tenacious
• Attention to detail

• Able to make good business aligned judgement decisions within Sales position.

• Responsible for all activities linked to position as defined.
• Ensure a structure of escalation of responsibility is effective.

• Ensure transparent, responsive, and open communication within all stakeholders at all levels.

• Identify and meet new and existing customers to establish needs.
• Implement relationship techniques to ensure customers and contractors are secure.
• Market the Bowler value proposition

• Ensure high level of customer service.
• Provide customers with knowledge of the company offerings in products as well as solutions.
• Predict customer job problems and needs and implement appropriate measures.
• Handle customer complaints/ queries in line with the company policy
• Facilitate with the flow of customer projects.