SaaS Engineering Intern

SUMMARY:
Gain hands-on experience in workflow architecture, automation, and SaaS implementation. Cape Town, Remote, SaaS and consulting, R10 000 – R15 000 per month.

POSITION INFO:

• • About Our Client

    Our client helps businesses turn operational complexity into structured, scalable systems through workflow design, systems integration, and automation advisory. They operate within a SaaS and consulting environment to build structured operating systems through implementation, optimisation, and automation.

    The Role: SaaS Engineering Intern

    This internship provides practical exposure to workflow architecture, systems automation, and software implementation within a SaaS consulting environment. The role exists to support requirements gathering, workflow configuration, testing, documentation, and client onboarding initiatives while working with the Engineering and Growth & Development teams.

    Key Responsibilities

    • Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.
    • Assist in gathering and analysing business requirements alongside the Growth & Development team to identify workflow gaps and automation opportunities.
    • Collaborate on designing scalable workflow architectures and translating operational requirements into system configurations.
    • Configure project management and automation platforms, including building custom workflows, statuses, custom fields, automations, dashboards, and reporting structures.
    • Support API-based and no-code integrations between systems.
    • Perform functional testing and validate workflow accuracy and system behaviour.
    • Create and maintain technical documentation, SOPs, and user guides.
    • Support client onboarding and assist with system-related support tickets.

    About You

    • Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.
    • Basic knowledge of JavaScript, Python, or another programming language.
    • Understanding of automation logic and workflow systems.
    • Strong analytical and problem-solving ability.
    • High attention to detail and clear communication skills.
    • Ability to follow structured processes and standards.
    • Professional conduct when interacting with clients during working hours (08:00 – 17:00).
    • Willingness to learn in a fast-paced consulting environment.
    • Familiarity with APIs, system integrations, and databases (SQL or NoSQL) advantageous.
    • Exposure to version control systems such as Git beneficial.