Sales & Operations Coordinator

SUMMARY:
Are you an experienced Sales and Operations Coordinator with a strong background in Key Account Management, business development and client relationship management?

Do you have excellent business and financial acumen, enjoy building long-term client relationships and have the ability to identify opportunities to grow revenue?

Our client in Montague Gardens is looking for a highly organised, commercially minded individual who can take ownership of key client relationships, negotiate deals, identify new business opportunities and coordinate internal teams to ensure exceptional client satisfaction.

POSITION INFO:
REQUIREMENTS Matric, with a relevant tertiary qualification in Sales, Marketing, Business Management or a related field Minimum 3 years' experience in Key Account Management, Sales Coordination or a similar client-facing role Proven experience managing and developing key client relationships Strong commercial and financial acumen, with excellent numerical accuracy Experience preparing and checking quotations, pricing and sales proposals Excellent communication and negotiation skills in both English and Afrikaans Ability to identify new business opportunities and contribute towards revenue growth Strong organisational and administrative skills, with the ability to manage multiple accounts and priorities simultaneously DUTIES Managing and developing relationships with existing key accounts to maximise client retention and revenue growth Regularly engaging with key clients through meetings, calls and site visits to understand their needs and identify opportunities Identifying and pursuing new business opportunities within existing and prospective accounts Preparing, reviewing and negotiating quotations, pricing structures and commercial proposals Coordinating the full sales process, from initial enquiry and quotation through to order fulfilment and after-sales service Acting as the main point of contact between clients and internal departments to ensure efficient communication and service delivery Liaising with sales, marketing, advertising, design, logistics and operations teams to coordinate client requirements Monitoring customer orders, project progress and delivery timelines to ensure deadlines and expectations are met Handling client enquiries, resolving complaints and proactively addressing any service-related issues Supporting the development and implementation of sales and marketing initiatives to increase brand awareness and generate revenue Researching market trends and identifying opportunities to expand the client base Assisting management with sales strategies, business development initiatives and key account planning Monitoring account performance, sales targets and revenue forecasts Compiling sales reports, account updates and performance feedback for management Ensuring accurate client records, quotations, pricing information and sales documentation are maintained Working closely with management to improve sales processes, operational efficiencies and overall customer experience Salary: Dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.