Sales & Operations Process Controller (Systems & Revenue Focus)

Recruiter:

Ann Swann Personnel

Job Ref:

JHB002291/BP

Date posted:

Thursday, April 9, 2026

Location:

Jet Park, South Africa

Salary:

Monthly

SUMMARY:
Are you someone who thrives on fixing, tightening processes, and making sure nothing slips through the cracks? This role sits right at the heart of Sales, Finance, and Operations, giving you the opportunity to take ownership of the full sales-to-billing cycle, improve systems, and eliminate revenue leakage across the business.

POSITION INFO:

About the Company

Our client operates within a specialised industrial services environment, supporting large-scale operations across multiple regions. The business is fast-paced, system-driven, and highly reliant on accuracy across sales, contracts, and billing. Their focus is on continuous improvement, operational efficiency, and delivering consistent service through strong internal processes.

Role Overview

This is a hands-on, operational role focused on controlling and improving the full sales-to-billing process.

You will sit between Sales, Finance, and Systems, ensuring that contracts, rates, and invoicing are accurate, processes are followed, and systems are working as they should. The role involves identifying inefficiencies, fixing process gaps, improving system usage, and ensuring revenue is correctly captured and billed.

You will also take ownership of system improvements, user training, and enforcing process discipline across teams.

Key Responsibilities

Sales & Billing Process Control

Validate contracts, rates, and billing accuracy across multiple platforms
Identify and resolve revenue leakage, missing charges, and invoicing gaps
Monitor sales activities to ensure correct process flow from input to invoicing
Follow up on outstanding charges, credits, and discrepancies

Systems & Data Management

Act as a key user on CRM and operational systems (including Salesforce and internal platforms)
Maintain data accuracy across systems and ensure alignment between platforms
Test system updates, rate changes, and process improvements before rollout
Perform ongoing system clean-ups and data integrity checks

Process Improvement & Optimisation

Identify inefficiencies across sales and operational workflows
Drive automation and process improvements to improve efficiency and accuracy
Develop, implement, and maintain SOPs
Measure and report on process performance and improvements

Sales Support & Reporting

Prepare sales and operational reports for management
Support sales teams with contract accuracy, pricing, and system usage
Assist with complex contract structures and billing scenarios
Ensure consistent processes are followed across all branches

Training & System Adoption

Train users on systems and processes
Provide ongoing support and retraining where needed
Develop training material and enforce system usage standards

Requirements

Relevant degree in Business, Finance, Engineering, or similar
Proven experience in a sales operations, commercial, or process-driven role
Strong exposure to CRM systems (Salesforce highly advantageous)
Experience working across Sales and Finance functions
Strong analytical mindset with attention to detail
Ability to identify problems and implement practical solutions
Comfortable working in a hands-on, operational environment

What’s in it for you?

A high-impact role where you can take ownership of key business processes
Exposure across Sales, Finance, and Operations
Opportunity to drive real improvements and see measurable results
Growth into broader commercial, operational, or systems-focused roles

Application Process

If you’re someone who enjoys fixing systems, improving processes, and working across multiple functions, we want to hear from you.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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