Sales & Operations Process Controller (Systems & Revenue Focus)

SUMMARY:
Are you someone who thrives on fixing, tightening processes, and making sure nothing slips through the cracks? This role sits right at the heart of Sales, Finance, and Operations, giving you the opportunity to take ownership of the full sales-to-billing cycle, improve systems, and eliminate revenue leakage across the business.

POSITION INFO:

About the Company

Role Overview

Key Responsibilities

• Validate contracts, rates, and billing accuracy across multiple platforms
• Identify and resolve revenue leakage, missing charges, and invoicing gaps
• Monitor sales activities to ensure correct process flow from input to invoicing
• Follow up on outstanding charges, credits, and discrepancies

• Act as a key user on CRM and operational systems (including Salesforce and internal platforms)
• Maintain data accuracy across systems and ensure alignment between platforms
• Test system updates, rate changes, and process improvements before rollout
• Perform ongoing system clean-ups and data integrity checks

• Identify inefficiencies across sales and operational workflows
• Drive automation and process improvements to improve efficiency and accuracy
• Develop, implement, and maintain SOPs
• Measure and report on process performance and improvements

• Prepare sales and operational reports for management
• Support sales teams with contract accuracy, pricing, and system usage
• Assist with complex contract structures and billing scenarios
• Ensure consistent processes are followed across all branches

• Train users on systems and processes
• Provide ongoing support and retraining where needed
• Develop training material and enforce system usage standards

Requirements

• Relevant degree in Business, Finance, Engineering, or similar
• Proven experience in a sales operations, commercial, or process-driven role
• Strong exposure to CRM systems (Salesforce highly advantageous)
• Experience working across Sales and Finance functions
• Strong analytical mindset with attention to detail
• Ability to identify problems and implement practical solutions
• Comfortable working in a hands-on, operational environment

What’s in it for you?

• A high-impact role where you can take ownership of key business processes
• Exposure across Sales, Finance, and Operations
• Opportunity to drive real improvements and see measurable results
• Growth into broader commercial, operational, or systems-focused roles

Application Process

NB! This job is now closed. You can apply for other jobs by uploading your CV.