Sales Account Management

SUMMARY:
Our client based in Port Elizabeth is looking for a Sales Account Management to provide leadership and strategic direction of their respective portfolios in their respective verticals. Responsible for proactive hunting of new business and accounts in their respective vertical. Presenting and demonstrating the value of products and services to prospective buyers

POSITION INFO:

Qualification/ Experience

• Relevant Degree (NQF 7) (IT / Engineering / Commerce/Business Management) and an MBA will be an advantage
• 10 - 12 years’ experience, of which at least 5 years must at an Executive level. The experience must include relevant exposure to ICT and/or Sales Account Management and Key Account Management. Incumbent must have proven business acumen with experience in C-suite stakeholder engagement

Responsibilities

• Formulate and implement strategic plans that accounts for current and future market forces and movements.
• This must include operational milestones that drive the company to achieve its strategic objectives
• Develop the vertical strategy and execute on account plans to ensure that revenue targets are achieved or exceeded
• Ensure customer satisfaction through positioning COMPANY technologies and solutions which will deliver true value-add therefore enable them to gain a competitive advantage
• Act as a first point of contact for escalations where the respective sales employees are unable to resolve a critical customer issue. Responsible for the P&L for their respective portfolios
• Build strategic relationships at executive levels across COMPANY functions and external
• Develop and implement operational controls that drive the account to achieve objective surplus sales, profitability, resources; business goals and objectives
• Address complaints and resolve issues aiming to customer contentment and the preservation of the company’s brand and reputation
• Ensure that financial management cost of sales and expenditure to achieve approved budget. Key accountability for profit and loss
• Responsible for Management, effectiveness and efficiency of all process between COMPANY and all accounts in the respective vertical
• Manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment targets Foster a culture of accountability and manage by objectives
• Build a high performance team driven by customer orientation

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