Sales Account Manager (Bellville)

SUMMARY:
The Sales Account Manager plays a strategic role in driving revenue growth, strengthening customer relationships, and expanding market presence through consultative sales engagement and account development. This role is primarily client-facing and commercially focused, with responsibility for identifying new business opportunities, managing key customer relationships, and ensuring the successful alignment of client requirements with solutions and services. Operating within a structured and performance-driven environment, the Sales Account Manager is responsible for developing sustainable business opportunities, maintaining a healthy sales pipeline, and supporting long-term customer success. The role requires strong collaboration with Operations, Technical, and Service Delivery teams to ensure that proposed solutions are commercially sound, operationally achievable, and aligned with customer expectations. The Sales Account Manager serves as a trusted advisor to clients, maintaining a strong understanding of customer environments, business drivers, and industry trends to position themselves effectively within the market. Success in this role is measured through revenue growth, customer retention, strategic account development, pipeline management, and the delivery of consistent commercial outcomes aligned with company objectives. The role requires a high level of professionalism, commercial awareness, communication capability, and accountability, while operating in alignment with company governance, compliance, and operational standards.

Minimum Requirements:

• Minimum 3–5 years’ experience in a sales, account management, or business development role within the ICT, Infrastructure, Managed Services, or Telecommunications industry
• Proven experience in developing new business opportunities and managing customer relationships
• Demonstrated experience achieving revenue targets and managing sales pipelines
• Experience engaging with customers at both operational and management levels
• Exposure to consultative selling and solution-based sales environments
• Experience working within a structured service delivery or managed services environment is advantageous

• Experience with CRM and sales management platforms
• Understanding of service management concepts and customer operational requirements is advantageous
• Familiarity with infrastructure monitoring, network visibility, cybersecurity, or related technology environments will be beneficial

• Managed Services and IT service environments
• ICT infrastructure and enterprise technology solutions
• Sales lifecycle management and account development principles
• Commercial engagement, proposal development, and contract discussions
• Customer relationship management practices and business communication

• Business Development and Revenue Growth
• Client and Stakeholder Engagement
• Sales Governance and Commercial Management
• Solution Alignment and Internal Collaboration
• Reporting and Performance Management
• Customer Success and Service Alignment

POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

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