Sales Admin Supervisor (FMCG)

SUMMARY:
Opportunity Available!! Our leading client in the FMCG Sector is looking to employ a Sales Administrator Supervisor to join their dynamic team in Humansdorp.

POSITION INFO:
Job Responsibilities:

• The successful candidate will be primarily responsible for optimizing sales operations, eliminating friction and supporting the team's efficiency.
• Streamline sales operations by identifying inefficiencies and implementing workflows that eliminate friction and boost overall productivity.
• Serve as a primary point of contact for the sales administration manager.
• Lead and mentor the administrative the administrative staff, fostering a culture of accuracy, accountability, and proactive problem-solving.
• Supervise the end-to-end claims process, ensuring all documentation is accurate and resolved within established SLAs.
• Compile comprehensive sales and operational reports to management.
• Manage all administrative requirements for kiosk locations
• Oversee stock replenishments cycles to ensure optimal levels and minimise stock-outs.
• Maintain high standards across all sales functions, ensuring that data entry, customer records and administrative filing remain meticulous.

• Matric is essential; a relevant tertiary qualification (Diploma/Degree) is highly advantageous.
• At least 5 years of experience within the FMCG industry
• Proven ability to manage teams effectively and drive collective performance.
• Exceptional interpersonal and negotiation skills, with a focus on maintaining superior customer relations.
• Administrative capabilities and a strong eye for detail.
• Be able to work independently, make decisive judgements, and remain efficient under high pressure environments.
• Must possess a confident, assertive approach to problem solving and decision making.