Sales Call Centre Agent

Recruiter:

The Skills Mine

Job Ref:

4150336927

Date posted:

Thursday, June 11, 2026

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Requirements :

Matric qualification is required.
A minimum of 2–5 years’ experience in sales is required.
Banking services experience is advantageous.
Proven experience in outbound sales applications is essential.
Understanding of compliance and KYC principles is advantageous.
Proficiency in Microsoft Office, with strong Excel skills.

Responsibilities :

Meet the set standards of sales productivity and quality to achieve set KPIs and financial targets.
Ability to multi-task, managing new, in-progress, and decisioned applications in a structured and focused manner.
Contacting and following up with customers to request additional documentation and information required for application completion and sales conversions.
Demonstrate a good understanding of company rules and policies.
Proactively engage with customers and provide timely feedback on submitted applications.
Accurately communicate both positive and negative application decisions with a strong focus on customer service.
Contribute positively to a collaborative team and working environment.
Ability to work within strict turnaround times while ensuring a superior customer experience.
Act as the primary point of contact for clients across all channels, handling calls and emails, resolving complaints, and processing applications efficiently and timeously.

Similar jobs you might be interested in:

Sales Call Centre Agent
Location: Cape Town
Salary:
1 day ago

Outbound Sales Consultant- Short Term Insurance
Location: Cape Town
Salary: R13 000 Monthly
We are recruiting on behalf of a well-established and reputable financial services organisation seeking a driven and target-focused Outbound sales Consultant to join their dynamic team.This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.
10 days ago

Short-term Sales Consultant
Location: Bellville
Salary: R 13 000
Our client in Bellville requires outbound sales Consultants to sell short- term insurance products.This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.
11 days ago

Sales Consultant
Location: Bellville
Salary: R13 000
Our client in Bellville requires outbound sales Consultants to sell short- term insurance products.This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.
15 days ago

Senior Network Engineer (ISP Core)
Location: Cape Town
Salary:
eNetworks a division of Datacentrix is looking for a Senior Network Engineer with 5+ years experience in ISP industry to be based at the Cape Town offices. The candidate will be required to monitor, maintain, secure and develop local and national core network as well as access/client networks. Mentor a team of engineers to troubleshoot and optimize the network for our customers. Must have excellen...
1 day ago

Key Accounts Controller – Logistics Sector (Cape Town)
Location: Cape Town
Salary:
87 days ago

Technical Sales Manager
Location: Capetown
Salary: R 50 000.00 per month negotiable
We are seeking a commercially astute, financially disciplined leader to establish and grow the Commercial arm of the company into a profitable, independent entity.
2 days ago

Recruitment Consultant
Location: Cape Town
Salary: 220 000 Annually
Cape Town | Where great recruiters get even betterAre you the type who can spot talent in a crowd… or a database… or at 11pm on Placement Partner?Do you love winning clients, closing deals, and building relationships that actually last?Then you’ll fit right in at Communicate Recruitment.
3 days ago

Junior Sales Executive
Location: Cape Town
Salary:
4 days ago

Recruitment Consultant
Location: Cape Town
Salary: 220 000 Annually
Cape Town| Where great talent meets even greater recruitersEver found yourself sourcing candidates at 10pm, arguing with your Placement Partner screen… and loving every second of it?Do you talk about “pipelines” more than actual plumbers do?Does closing a deal give you more joy than payday?If yes, Communicate Recruitment wants YOU.
7 days ago