Sales Consultant

SUMMARY:
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POSITION INFO:

Job Summary

Sales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium enterprises.

Duties & Responsibilities

Sales activities include:  maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new enrolments; responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing the company at trade exhibitions, events and demonstrations; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; recording sales and order information and reporting to the direct campus manager / sales director and national sales manager, or entering figures into a computer system (CRM); reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' needs and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meetings and sharing best practice with colleagues.

Skills

Requirements:

• Strong understanding of customer and market dynamics and requirements.

• Proven ability to achieve sales quotas.

• Course consultant must also be willing to work on a flexible schedule (when required).

Work experience & skills:

• Basic reading

• Writing and arithmetic skills

• Exceptional negotiation and persuasion skills

• Effective written and verbal communication skills

• Marketing and sales skills

• Interpersonal skills

• Customer service skills

• Analytical skills

• Assertiveness

• Computer skills

• Consultative skills

• High energy level

• Flexibility/Adaptability

• Influencing skills

• Initiative

• Innovation/Creativity

• Learning ability

• Motivation

• Record keeping

• Problem solving/Decision Making

• Sensitivity

• Tact

• Team Skills

• Technical Knowledge/Proficiency

• Tenacity

• Tolerance of stress

Experience & Qualifications Required

2-3 Years experience