Sales Engineer

SUMMARY:
Sales Engineer: Blend technical prowess with persuasive skills to drive sales and innovation. Be the catalyst between technology and customer success."

POSITION INFO:
We are seeking a passionate and technical Pre-Sales/Sales Engineer with proven expertise in architecting, designing and implementing IT solutions to join our growing team. You will play a key role in supporting the salesforce by providing technical guidance, designing Security solutions, Integration solutions, Artificial Intelligence, Analytics, Augmented Reality solutions and demonstrating the value of these offerings to potential customers. You will be a trusted advisor, building strong relationships with partners and customers alike.
Your duties include maintaining engineering procedures, working with sales teams, and conducting presentations to promote a new product to customers at the beginning of the sales cycle.
Responsibilities:

• Conduct in-depth technical consultations with customers to understand their needs and challenges.
• Design and present customized solutions, tailoring them to specific industry verticals and compliance requirements.
• Develop and deliver engaging product demonstrations and proof-of-concept (PoC) deployments.
• Assist with proposal development and technical aspects of customer bids.
• Create compelling technical presentations and collateral materials.
• Collaborate with the sales team and other technical resources to ensure successful customer engagements and deployments.
• Stay up to date on the latest products, technologies, and industry trends in our portfolio.
• Build and maintain strong relationships with partners and resellers.
• Provide post-sales technical support and training to customers.
• Implement and maintain security controls.
• Identify and solve potential and actual security problems.
• Assess the current situation, evaluating trends and anticipating security requirements.

• Essential:
  • 5+ years of experience in a pre-sales or technical engineering role within the IT industry with focus on technical implementations, solution design, solution architecture and sales engineering or consulting.
  • Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration.
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
  • Attention to detail, plus analytical and problem-solving capabilities.
  • Positive, service-oriented personality
  • Willingness to travel
  • Strong understanding of network security concepts and technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint security, secure web gateways (SWGs), and VPNs.
  • Proven ability to translate technical requirements into effective solutions.
  • Excellent communication, presentation, and demonstration skills.
  • Strong interpersonal skills and ability to build rapport with diverse stakeholders.
  • Self-motivated and results-oriented with a proactive approach.
  • Hands-on experience analyzing high volumes of logs, network data and other attack artifacts.
  • Proficiency with antivirus and security software.
  • Experience with vulnerability scanning solutions.
• Desirable:
  • Experience in crafting Digital transformation solutions with emphasis on Integration Buses, API gateway technology, Business process management solutions, Augmented Reality and Remote connectivity solutions.
  • Experience with other leading cybersecurity vendors, such as Palo Alto Networks or Cisco.
  • Cloud security expertise, including Microsoft Azure and AWS.
  • Experience with security incident response and threat hunting.
  • Experience with TIBCO solutions or similar.
  • Experience with TeamViewer Tensor and Frontline solutions.
  • Experience with ERP and CRM solutions.
  • In-depth knowledge of Fortinet Security Fabric portfolio, including FortiGate next-generation firewalls, FortiSandbox sandboxing solution, FortiSIEM security information and event management (SIEM), and FortiEDR endpoint detection and response (EDR).
  • Minimum of one relevant Fortinet Network Security Expert (NSE) certification, preferably NSE 4 or higher.

• Certain product specific training will be offered for technologies where the candidate has similar experience, but on different product suites. This will not always be the case – the candidate will be expected to occasionally self-learn new technologies.