Sales Manager

SUMMARY:
Position: Sales Manager (Hotel Experience)
Location: Cape Town

POSITION INFO:
If your idea of a great day includes site inspections with sea views, sealing deals over coffee, and keeping a hotel top-of-mind in the global travel trade, keep reading.

With its iconic oceanfront location, vibrant atmosphere, and reputation as one of Cape Town’s most loved hotels, The President Hotel is on an exciting journey toward luxury. As the hotel evolves, so does the way we connect with the market and our Commercial team plays a central role in shaping that story.
Sales at The President Hotel isn’t about hard selling or sitting behind a desk. It’s about relationships, reputation, and representing a hotel experience people genuinely want to book, return to, and recommend. This role sits right at the heart of that journey.
We are looking for an energetic, relationship-driven Sales Manager to grow leisure business through tour operators, DMCs, travel agents, and wholesale partners. This is a hands-on, outward-facing hotel sales role for someone who enjoys being in the market, hosting site inspections, attending events, and building partnerships that last.
You’ll feel right at home if you bring proven hotel sales experience, understand the Cape Town tourism and travel trade market, and enjoy working with the people who shape where and how guests travel.
Hotel sales experience within the leisure travel trade is essential.

Minimum Requirements

• Qualification in Hospitality, Tourism, Sales, or Marketing
• Proven experience in hotel sales (leisure-focused preferred)
• Strong understanding of the Cape Town tourism and travel trade market
• Existing relationships with tour operators, DMCs, travel agents, or wholesalers (advantageous)
• Experience negotiating STO contracts and preferred agreements
• Commercially minded with confident negotiation skills
• Comfortable working independently while collaborating with internal teams
• Working knowledge of Opera Cloud, Lanyon, Revinate, Excel, PowerPoint, and MS Word
• CV must be fully updated prior to submission

• Drive leisure revenue through tour operators, DMCs, travel agents, and wholesale partners
• Identify and unlock new local and international business opportunities
• Keep The President Hotel visible, relevant, and desirable in key source markets

• Host engaging site inspections that showcase the hotel’s rooms, views, and personality
• Represent the hotel at trade shows, workshops, and industry events
• Host familiarisation trips and educational visits that turn partners into advocates
• Build strong, long-term relationships across the travel trade

• Negotiate and manage STO contracts and preferred agreements
• Work closely with Revenue to align commercial decisions with demand and strategy
• Monitor market trends, competitor activity, and pricing movements

• Collaborate with Revenue, Reservations, and Marketing teams to align sales activity
• Share market insight that helps shape campaigns, promotions, and positioning
• Contribute ideas that support the hotel’s journey toward luxury

• Manage accounts, pipelines, and follow-ups with structure and consistency
• Track and report on sales performance, production, and opportunities
• Maintain accurate records and proactive account management

• Naturally outgoing and relationship-driven
• Confident, engaging, and professional communicator
• Energetic, positive, and solutions-oriented
• Commercially sharp with good business instincts
• Organised enough to manage detail, flexible enough to move fast
• Comfortable working independently while being part of a collaborative team

• Represent one of Cape Town’s most recognisable and loved hotels
• Be part of a passionate, supportive, and forward-thinking Commercial team
• Enjoy a role with real variety - travel, hosting, events, and strategy
• Play an active role in a hotel on a clear journey toward luxury
• Competitive salary and employee benefits