Sales Manager (AA Only)

SUMMARY:
Develop, expand and manage product/service offering of a select group of key accounts that operate in a given perimeter where the business relationship is primarily managed using the Key Account Planning process

POSITION INFO:

Duties

• Develops processes and procedures to optimize account management efforts and ensure sales goals (online, offline) are achieved.

• Conducts analysis of demand for services and influences stakeholders to ensure that the necessary resources are made to deliver required services.

• Initiates improvement in services, products and systems.

• Expands customer buying centers

• Advises sales team on products and services and issues facing clients.

• Monitors sales results, market competitiveness, and market trends and make recommendation when needed

• Implements client loyalty strategies in order to secure future business.

• Identifies business issues and opportunities

• Performs appropriate profitability analyses and makes recommendations to support short- and long-term decisions

• Builds rapport with the other parties to foster positive and productive relationships.

• Negotiates at senior level on technical and commercial issues, to ensure appropriate service level agreements are defined.

• Develops strategies (Including Online business).

• Establishes and maintains industry and client contacts for continuing good relations and business opportunity development.

• Develops profitable new business account relationships and opportunities for increased profitability from existing accounts.

• Defines and implements new sales processes and capabilities including territory management, key account and distributor management, and structured sales methodologies.

• Cultivates and develops new opportunities to build long-term business relationships.

• Designs and implements initiatives to increase current and future market penetration.

• Collaborates with marketing specialists to leverage product knowledge and promotions.

• Maximizes brand opportunities and aligns products and/or services with customer base.

• Evaluates product/service and direct competition in order to position own organization appropriately.

• Identifies & explains industry trends to customers

• Uses knowledge of alternative products/services to enable upselling.

• Troubleshoots product related problems

Requirements

·        A post graduate Diploma or Degree in Business Administration, Sales,    Marketing or Engineering from a recognized Tertiary Institution.

·        Experience in dealing and managing large corporate client accounts

·        At least 5 years’ experience in a managerial capacity.

·        Hands on experience with CRM software

·        Applicable experience of sales performance metrics

·        Outstanding communication, presentation and leadership skills

·        Customer oriented with strong negotiation skills

·        Valid Driver’s Licence

·        Credit and criminal clear

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