Sales Manager (UK & Europe)

SUMMARY:
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POSITION INFO:

The Sales Manager (UK & Europe) at The Royal Portfolio is responsible for developing and maintaining global sales and industry relationships, in order to drive increased business to our properties. This ensures that we can continue to deliver on our company purpose, which is “to give our guests a complete experience and a perfect stay”.

MAIN DUTIES & RESPONSIBILITIES

• Sales & Lead generation – Regular meetings, product training, site visits and educationals with travel trade partners. Continually look for opportunities to bring in new business and grow the current client base. Look for ways to collaborate with partners in the luxury space, thereby expanding the company’s reach and exposure.
• Marketing, Reservations and Revenue Strategy – Collaborate with marketing, communications, reservations and revenue teams to maximise occupancy and yield.
• Reporting – Regular reporting on sales activity, feedback, enquiries, conversions, questions and concerns. Keeping the CRM up to date. Constant research on market intelligence.
• Communication – Ensure comprehensive communication with clients to ensure all of their queries are addressed accurately and timeously.
• Travel & Trade shows – Travel locally and internationally, representing the company in agency offices and at local & international travel shows.

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

• At least 5 years’ experience in a Sales Manager position in Hospitality or Inbound Tourism, in the luxury market.
• Proven track record and strong, existing relationships with Agents and Operators based in the UK & Europe  
• A sound understanding of luxury hospitality brands and their offerings.
• Well mannered, self-motivated, positive and eager to learn.
• Sophisticated communication skills – written and verbal.
• Highly responsive and efficient.
• A flexible approach to working hours, bearing in mind global time differences.
• Ability to travel for extended periods (business meetings, trade shows, educationals, etc).
• Previous International travel experience and travel trade show experience is a must.
• A tertiary qualification in Marketing/ Business Management/ Hospitality or a related field is a distinct advantage.

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.