Sales Specialist: IoT

 

Recruiter:

Vox Telecommunications

Job Ref:

JHB000582/PM

Date posted:

Monday, February 1, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related


SUMMARY:
Specialising in Messaging and Unified Communications; including Exchange, Exchange Online, Skype and Identity. You will have a proven background in the design and implementation of cloud, hybrid or on-premise productivity, collaboration and messaging solutions to multiple customers.

POSITION INFO:

Job Objectives

  • Provide prompt technical support to customer base on a variety of issues by responding to telephone calls, emails, and “in-office” requests. Log all requests and escalate as necessary.
  • Provide remote and on-site support services to user base
  • Configure and Install Windows Desktops for clients
  • Perform routine maintenance on servers and workstations including installation of service packs, security patches, hot fixes, and third-party software updates.
  • Provide basic application training when necessary.
  • Maintain up-to-date documentation of systems.
  • Participate in various migrations and upgrade projects
  • Participate in “on-call” after hours support rotation
  • Ensure high customer satisfaction levels are maintained
  • Additional responsibilities assigned as necessary

Minimum Requirements

  • Grade 12
  • Bachelor’s degree
  • 2years Proficient in Windows 10, 8.1, and 7

Job Skills

  • Business knowledge and context of the use and value of Microsoft technologies including Office 365
  • Articulation of Messaging, Communication and Collaboration and their business benefits
  • Office 365/Azure, hybrid and on-premise commercials and their implications
  • Active Directory - Domain Services & Federation Services, Directory Synchronization to Azure AD
  • Email and content migration strategies and planning
  • Exchange Online, Hybrid, Exchange Server
  • Skype for Business, Lync Server, Office Communications Server


 

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