Sales Specialist: IoT

Recruiter:

Vox Telecommunications

Job Ref:

JHB000582/PM

Date posted:

Monday, February 1, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related

SUMMARY:
Specialising in Messaging and Unified Communications; including Exchange, Exchange Online, Skype and Identity. You will have a proven background in the design and implementation of cloud, hybrid or on-premise productivity, collaboration and messaging solutions to multiple customers.

POSITION INFO:

Job Objectives

Provide prompt technical support to customer base on a variety of issues by responding to telephone calls, emails, and “in-office” requests. Log all requests and escalate as necessary.
Provide remote and on-site support services to user base
Configure and Install Windows Desktops for clients
Perform routine maintenance on servers and workstations including installation of service packs, security patches, hot fixes, and third-party software updates.
Provide basic application training when necessary.
Maintain up-to-date documentation of systems.
Participate in various migrations and upgrade projects
Participate in “on-call” after hours support rotation
Ensure high customer satisfaction levels are maintained
Additional responsibilities assigned as necessary

Minimum Requirements

Grade 12
Bachelor’s degree
2years Proficient in Windows 10, 8.1, and 7

Job Skills

Business knowledge and context of the use and value of Microsoft technologies including Office 365
Articulation of Messaging, Communication and Collaboration and their business benefits
Office 365/Azure, hybrid and on-premise commercials and their implications
Active Directory - Domain Services & Federation Services, Directory Synchronization to Azure AD
Email and content migration strategies and planning
Exchange Online, Hybrid, Exchange Server
Skype for Business, Lync Server, Office Communications Server

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Sales Specialist: IoT

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