Sales Team Leader - Financial Service/Debt Environment

SUMMARY:
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POSITION INFO:

A Dynamic Company is seeking a Sales Team Leader that will be  responsible for managing, motivating, and developing a team of sales consultants within a financial services/debt management environment. The role focuses on driving revenue growth, ensuring regulatory compliance, improving team performance, and delivering ethical debt solutions that meet clients’ financial needs.

Two different areas:

Location: Kempton Park

Location: Pretoria

Key Responsibilities

• Lead, coach, and manage a team of sales consultants to achieve and exceed monthly targets

• Monitor daily sales performance, KPIs, and conversion rates

• Conduct regular one-on-one coaching sessions and performance reviews

• Provide ongoing product, compliance, and objection-handling training

• Ensure all sales activities comply with financial services regulations and company policies

• Support complex client cases and escalations

• Motivate and inspire the team to maintain high levels of productivity and morale

• Assist in recruitment, onboarding, and training of new sales staff

• Analyze sales data and implement improvement strategies

• Collaborate with compliance and operations teams to ensure quality standards are met

Key Performance Indicators (KPIs)

• Team revenue and target achievement

• Conversion rates

• Quality assurance scores

• Compliance adherence

• Call monitoring results

• Staff retention and development

Required Skills & Experience

• Proven experience in financial services or debt management sales

• Registered Debt Counselor or Debt Counselling Experience

• Previous team leader or supervisory experience

• Strong understanding of debt solutions and financial regulations

• Excellent leadership and motivational skills

• Strong communication and coaching ability

• Target-driven with strong analytical skills

• Ability to perform in a high-pressure, performance-based environment