Scrum Master

SUMMARY:
We are seeking an experienced Scrum Master to join a dynamic technology and delivery environment.

POSITION INFO:

We are seeking an experienced Scrum Master to join a dynamic technology and delivery environment. This role will support Agile delivery teams across strategic digital, technology, and business transformation initiatives.

The successful candidate will be responsible for facilitating Agile practices, enabling high-performing teams, removing delivery impediments, and driving continuous improvement across cross-functional squads operating in a complex enterprise environment.

The role requires a strong understanding of Agile delivery frameworks, stakeholder engagement, delivery governance, and the ability to work effectively across business and technology teams in a fast-paced environment.

Key Responsibilities

• Facilitate Agile ceremonies including:
• Daily Stand-ups
• Sprint Planning
• Sprint Reviews
• Retrospectives
• Backlog Refinement sessions
• Support Agile teams in delivering business and technology initiatives
• Coach teams, Product Owners, and stakeholders on Agile principles, Scrum practices, and continuous improvement
• Remove impediments and proactively manage risks, dependencies, and blockers impacting delivery
• Drive transparency across delivery through reporting, metrics, and team health indicators
• Partner closely with Product Owners, Business Analysts, Developers, QA teams, Architects, and Delivery Managers to ensure alignment and successful execution
• Promote collaboration, accountability, and high-performing Agile team culture
• Track sprint progress, velocity, burn-down metrics, and delivery outcomes
• Support release planning, prioritisation, and roadmap alignment
• Ensure adherence to governance standards, delivery frameworks, and enterprise Agile practices
• Facilitate stakeholder communication and provide regular updates to business and technology leadership
• Drive continuous improvement initiatives across Agile delivery teams

Minimum Requirements

• 5+ years’ experience as a Scrum Master in enterprise environments
• Proven experience delivering technology and digital projects within financial services, insurance, banking, or large corporate environments
• Strong experience working in Agile/Scrum delivery teams
• Experience supporting multiple squads and cross-functional teams
• Solid understanding of:
• Scrum Framework
• Agile methodologies
• Kanban
• Lean principles
• Scaled Agile delivery environments
• Experience managing:
• Risks
• Dependencies
• Stakeholder engagement
• Delivery reporting
• Team facilitation
• Strong communication and facilitation skills
• Ability to engage effectively with both technical and non-technical stakeholders
• Experience working in complex enterprise delivery environments

Preferred Qualifications

• Certified Scrum Master (CSM), PSM, or SAFe Scrum Master certification
• Agile coaching exposure advantageous
• Financial services or insurance industry experience preferred

Technical & Professional Skills

• Agile & Scrum methodologies
• Sprint and release planning
• Jira / Confluence
• Agile reporting and metrics
• Stakeholder management
• Risk and dependency management
• Facilitation and coaching
• Continuous improvement
• Team collaboration and servant leadership
• Enterprise delivery governance

Personal Attributes

• Strong servant leadership mindset
• Excellent communication and interpersonal skills
• Highly organised and delivery-focused
• Proactive problem solver
• Adaptable and resilient
• Collaborative and team-oriented
• Strong stakeholder engagement capability
• Passionate about Agile delivery and continuous improvement