Scrum Master - Permanent - Hybrid based - Cape Town - start ASAP

SUMMARY:
Scrum, Master, Permanent, Hybrid, based, Cape, Town, start, ASAP

POSITION INFO:

We are recruiting for a Scrum Master- to start ASAP. This is a Permanent role

Hybrid based- 3 days in office

What will you do?

You'll be supporting two or more squads within an established large-scale Agile Release Train (ART), working alongside other experienced Scrum Masters.

The Scrum Master is co-located with their squads and work closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement.

Beyond the team, you'll contribute to the broader Agile Community of practice and help strengthen delivery maturity, coach new team members and shape the culture of agility across the organisation.

What will make you successful in this role?

• Coach and guide two or more cross-functional squads within an established large-scale Agile Release Train.
• Foster a high-performing, empowered team culture built on trust, openness, and accountability.
• Facilitate all Agile ceremonies/cadences with purpose, ensuring they are engaging, outcome-driven, and aligned to team goals.
• Partner with Product Owners to maintain a healthy, prioritised backlog and deliver incremental value aligned to business objectives.
• Proactively identify and remove impediments that block/hinder the team's progress.
• Support ART-level ceremonies such as PI planning, PO Sync, Scrum Sync and Inspect & Adapt sessions.
• Collaborate with other Scrum Masters and the Release Train Engineer/s to improve flow and coordination across squads.
• Promote continuous improvement, helping teams reflect, adapt and evolve.

Qualifications

• Relevant IT Qualification (IT Degree or Diploma) will be advantageous
• Relevant Agile Certifications (CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, ICP)

Experience

• 4+ years of experience as a Scrum Master, Agile Coach or delivery leader within an Agile/Scaled Agile Environment.
• Strong understanding of Agile Frameworks (Scrum, Kanban, SAFe) and the ability to apply them pragmatically.
• Exceptional facilitation and coaching skills, able to create safe spaces for honest conversations, learning and accountability.
• Proven ability to influence and build relationships across teams and leadership layers.
• Experience supporting PI planning and working within a large Agile Release Train or similar scaled structure.
• Knowledge of:
  • The release process, SDLC
  • Jira and Confluence, Miro

Knowledge and Skills

• Deep understanding of Agile Principles, frameworks and practices (Scrum, Kanban, Lean)
• Understanding of Agile Metrics (velocity, cycle time, predictability, WIP) and how to use them to drive improvement rather than control.
• Empirical process control and how to foster a culture of transparency, inspection and adaptation.
• Product delivery lifecycle and how Agile interfaces with design, architecture, testing and release management.
• Agile Principles and various frameworks
• Reporting and Administration

Core Competencies

Living up to our Group-wide core values, will help you achieve a successful career with us:

• Collaboration: We believe the best outcomes come from working with others, not around them. Collaboration is about listening deeply, respecting every voice and combining our strengths to create something greater together.
• Care: It's about showing empathy, celebrating progress and leading with patience and compassion. We care about people and foster building trust for long-term impact.
• Innovation: Challenge the status quo, experiment with intent and find better ways to deliver value. Help teams unlock creativity and continuously evolve how we work and deliver.
• Integrity: We do what's right, even when it's not easy. It's about being honest, transparent and accountable. It's about showing consistency between our words and actions and owning our outcomes as a team. We trust one another to make decisions that reflect our values and serve the greater good.

Why it matters? These values are the foundation of how we lead, collaborate and deliver. We're building more than products, we're building a culture where people feel seen, supported and inspired to do their best work.

Role specific competencies (Collaboration, Care, Innovation and Integrity)

• Servant Leadership: Leads by enabling others and being an example. Creates conditions for the team to self-organise and take ownership of delivery outcomes.
• Agile Mindset: Embodies and promotes Agile Values - focusing on outcomes, adaptability and openness to new ways of working and thinking.
• Facilitation Mastery: Skilled at leading ceremonies, workshops and discussions that are focused, inclusive and outcomes driven.
• Dependency and Risk Management: Proactively identifies cross-team dependencies and works collaboratively to reduce friction across the Agile Release Train.
• Flow Optimisation: Understands delivery flow, throughput and bottlenecks; uses data and feedback to enhance predictability and team performance.
• Continuous Improvement: Builds a culture of inspection, adaptation and learning by leading retrospectives