Senior Business Analyst

SUMMARY:

POSITION INFO:
JOB DESCRIPTION

• Lead and facilitate requirements elicitation sessions with client stakeholders through workshops, interviews, and collaborative discussions to ensure comprehensive and accurate requirement gathering.
• Analyse complex business processes, systems, data flows, and rules to identify improvement opportunities, provide input to inform solution design, and ensure alignment with business objectives.
• Take ownership of the full requirements lifecycle, including the analysis, capture, refinement, validation, and traceability of requirements using Enterprise Architect (EA) and company standards.
• Ensure requirements are complete, consistent, and aligned to business goals, and oversee the creation and maintenance of supporting documentation and artefacts.
• Lead the verification and validation of built systems by reviewing actual behaviour against specified functional requirements and driving resolution of any discrepancies.
• Guide and mentor Junior Business Analysts in best practices for documentation quality, traceability, stakeholder engagement, and prioritisation based on customer value and delivery impact.
• Collaborate with cross-functional teams to support effective prioritisation and sequencing of requirements, considering business value, technical feasibility, and interdependencies.
• Analyse and inform of the impact of requirement changes on existing business processes and systems, providing input to support accurate costing.
• Promote a systems-thinking approach by evaluating broader operational context — including performance, exception handling, and business continuity — when assessing solution options or impacts.

• Tertiary qualification in Commerce, Informatics, Industrial Engineering, or Information Systems (or similar).
• Business Analysis diploma/certification (advantageous)
• 9 or more years demonstrated experience as a Business Analyst in the functional analysis, design, and qualification of large-scale business solutions in a transaction based and message rich business systems environment.
• Thorough understanding of SDLC and the role of the business analyst in it, from initiation through to transition into the target operational environment.
• Demonstrated use of business modelling techniques in accordance with BPMN and UML standards.
• Knowledge of Software testing/QA
• Demonstrated use of Sparx Enterprise Architect (advantageous)
• Demonstrated use of Function Point measurement (advantageous)