Senior Business Analyst

SUMMARY:
Senior position available in an established organization offering great growth opportunities

POSITION INFO:

Areas of responsibility:

• Determine operational objectives by studying business functions and elicit requirements.
• Document the requirements into user stories.
• Review the business requirements with the business, using appropriate formats.
• Obtain sign-off on the business requirement.
• Adhere to the SDLC and standards throughout the analysis process.
• Review the approved business requirement with the development team.
• If required, revert to management or other stakeholders if technical issues require business decisions in order to proceed.
• Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
• Validate and verify the solution proposal with the business.
• Draw up high level test cases.
• Provide testing support and guidance where required to the testing team.
• Evaluate and measure efficiencies of business processes and provide recommendations.
• Proactively identify risk pertaining to the project.
• Prepare risk management plan.
• Manage operational components of the area such as standard operation procedures.
• Proactively identify areas of improvement within the department.
• Drive efficiencies in the business.
• Ability to work independent as well as ability to work in a team.
• Defend the client business requirements.
• Working with multiple business areas and multiple teams that require deep integration of solutions.
• Complete the initiation documents and present the relevant proposals at the prioritization forums.
• Produce high-level customer journeys and prototypes
• User testing

 Competencies required:

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver
• Leadership Skills
• Strategic Agility
• Manages complexity
• Balances Stakeholders
• Relationship building and networking
• Highly adaptable and resilient (Able to work under pressure and Change Readiness)
• Ability to prioritize and work on multiple tasks simultaneously
• Ability to deal with complex models and their application

 Technical Skills:

• Project Management
• SQL queries
• Business Writing, Presentation and Facilitation Skills
• Solution Architecture and Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing
• Experience using formal modelling languages (UML, etc.) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
• Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development

 Qualification:

• Relevant tertiary qualification/Informatics degree or Recognised BA qualification/diploma (Compulsory)
• UML course or BPMN course
• BABOK qualification (Advantageous)

 Experience

• More than 5 years’ experience as a Business Analyst (Compulsory)
• More than 2 years’ experience in the Insurance Industry
• Testing experience

 Knowledge

• Processes: ITIL (Incident, Change, Release, Problem Management), CMMI, Agile, SDLC
• Technologies: SQL, UML, XML, SOUPUI, Enterprise Architect, Visio, Quality Center
• Other: Software architecture, facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation.
• UX design and User Testing

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