Senior Business Analyst

Recruiter:

Telebest

Job Ref:

JBO001204/Angie

Date posted:

Thursday, May 12, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
Our client in the Telecommunications industry has an opportunity available for a Senior Business Analyst to be based in the Johannesburg area.

JOB DESCRIPTION:

Requirements:

Minimum 3-year degree/diploma in relevant discipline
Diploma in Business Analysis, Certification in Design Thinking Frameworks is required, Six Sigma certification
Agile Certification is essential
Facilitation verification will be an advantage
At least 8 years business analysis and business optimisation experience, in process driven environments
At least 3 years of leadership experience in similar positions, in fast-moving industries
Previous experience in managing a team of business analysts is essential
Minimum 3 years of hands-on experience in Design Thinking analysis and prototyping is essential.
Minimum 3 years of hands-on professional experience in Design Thinking analysis & Experience in defining user journeys
At least 3 years working in an Agile environment is essential
Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects
Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
Experience working in an Agile environment is required
Proven experience working with Excel and developing and maintaining various analyses and reporting tools
Experience in process mapping, process re-engineering and GAP analysis
Experience in a telecommunications environment is advantageous but not essential
ARIS or other process modelling tools

KPAs:

Conduct Risk Analysis in understanding the risks associated with achieving the future state and mitigation strategies. Develop project scope and define boundaries
Analyse & Simplify requirements / objectives with key stakeholders
Facilitate workshops (e.g. white board sessions) with stakeholders to understand their needs, analyse and elicit requirements
Capture information in a format that is specific to elicitation activity e.g. user stories, customer journeys, prototypes, etc including As-Is and To-Be Business Processes, and reporting requirements
Adherence to the Project Management Office governance always
Review and re-engineer processes within the value stream to meet the required service levels – aligned with Business Architecture guidelines and methodologies
Define and construct context diagrams which form part of the basis of process mapping
Stay abreast of current trends and best practices in organisational development, functional operations, and technology areas associated with
Reporting and feedback
Quality management
Build and maintain solid relationships with all the Company's stakeholders
Align service delivery to changing market segments

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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