Senior Business Analyst

Phithos is an IT Services and Solutions company building on data-centric technologies for Healthcare, Education, Financial Services and Social-Media industries. At Phithos, we believe in Research & Development, Innovation, large-scale meaningful solutions and Quality Service. We are headquartered in Johannesburg, South Africa and have offshore delivery center in New Delhi, India from where we are servicing the customers in USA, UK, Africa & India.

We currently offer Permanent/Contract roles where candidates can:

• Work remotely or on-site in Johannesburg or Cape Town.
• Work remotely from Mumbai or Delhi

Our roles are hybrid and work location can be discussed to find the most suitable conditions.

We are looking for a SENIOR BUSINESS ANALYST whose purpose is to understand the business requirements, and through a structured process, document, validate and translate it into functional specifications that are used by developers to develop a technical solution. Test and validate the functionality of the technical solution against the business requirements. Ensure that the business requirements are delivered in the implemented solution. Interface between the business customer and the development team with regards to the business, non-functional and functional requirements.

Areas of responsibility may include but not limited to

Business Requirements Development

• Elicit the business requirements either directly, or from a documented set of business requirements
• Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders
• Assist the business to articulate the benefits they wish to realize with the solution
• Pursue enquiries with clients to understand the ‘why’ rather than the ‘what’ of the business request
• Challenge the business in their thinking, and develop alternative proposals, to ensure that the intent of the business requirement is met

Functional Requirements Development

• Identify and describe the set of requirements for the solution, functionally and non-functionally, including user stories and/or user interface requirements, system interface requirements, system processing requirements and/or configuration of existing solutions
• Perform formal modelling to simulate the solution and elicit detailed requirements
• Identify and involve other teams and domains that must be integrated to for the solution to work
• Identify the key set of test cases/acceptance criteria to accompany the set of functional requirements
• Validate the requirements with the business and development team to ensure ongoing alignment of expectations
• Ensure the solution architecture is aligned with the business and functional requirements
• Defend the business requirements during the technical design and implementation of the project

Business Solution Architecture

• Participate in meetings and workshops during the sales process to understand business opportunities and apply knowledge of existing system capabilities to formulate a possible solution that will meet the client need
• Technical product owner for client implementations, ensuring all client needs are met by the technical solution through configuration and/or development
• Technical product owner for newly developed capabilities, ensuring they are build efficiently and to the client need

Project Management

• Provide estimates on business analysis activities required for the project
• Where necessary, facilitate the development of formal estimations for the entire project using standard techniques and involving all impacted parties
• Co-ordinate work activities between the client and development team (e.g. scheduling JAD sessions)
• Ensure own work, and work of more junior Business Analysts, is completed according to schedule and quality expectations
• Maintain and update the scheduling system as needed (e.g. Jira)
• Manage and prevent scope creep

Technical Skills

• BPMN 2.0
• UML Modelling
  • Data modelling (minimum being able to understand these. Intermediate and Senior systems analyst must be able to model data)
  • Use Cases
• High standards for delivery
• Requirement’s definition
• User Story definition
• Webservices exposure
• Data modelling
• Sparx Enterprise Architect
• Agile project delivery
• Structured and analytical problem solver
• Process Mapping
• Coaching and mentor to junior teammates
• Understanding of JIRA and Agile principles

Other

Overtime may be required from time to time

Education and Experience

Required:

• NQF Level 5: Certified in at least one of the following: 3-year National Diploma/B-Degree in Information Technology.
• Advanced UML course, BPMN Course would be advantageous
• BA Certification or BA Diploma or Advanced BA Qualification is advantageous

Experience:

• 5 + years+ experience in business/systems analysis in a business/client facing capacity