We are looking for a skilled Senior Cellular Technician to join our team. This role requires strong technical expertise, a commitment to quality, and the ability to guide and support junior technicians. The ideal candidate will be confident working on a wide range of mobile devices and comfortable managing day-to-day repair operations.
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Diagnose and repair mobile devices with accuracy and efficiency
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Perform advanced hardware and software troubleshooting
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Conduct quality checks to ensure all repairs meet company standards
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Lead, mentor, and support junior technicians
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Allocate daily tasks and oversee team workflow
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Provide guidance on complex repairs and technical issues
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Maintain repair documentation and manage parts inventory
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Ensure compliance with safety and repair procedures
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Assist customers with technical queries and repair updates
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Train new technicians on processes, tools, and best practices