Senior Cellular Technician

SUMMARY:
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POSITION INFO:

We are looking for a skilled Senior Cellular Technician to join our team. This role requires strong technical expertise, a commitment to quality, and the ability to guide and support junior technicians. The ideal candidate will be confident working on a wide range of mobile devices and comfortable managing day-to-day repair operations.

Key Responsibilities:

• Diagnose and repair mobile devices with accuracy and efficiency

• Perform advanced hardware and software troubleshooting

• Conduct quality checks to ensure all repairs meet company standards

• Lead, mentor, and support junior technicians

• Allocate daily tasks and oversee team workflow

• Provide guidance on complex repairs and technical issues

• Maintain repair documentation and manage parts inventory

• Ensure compliance with safety and repair procedures

• Assist customers with technical queries and repair updates

• Train new technicians on processes, tools, and best practices