Senior Customer Service Rep Ref: 3870

Recruiter:

NDC Personnel

Job Ref:

CT004267/Lynds

Date posted:

Monday, May 5, 2025

Location:

Cape Town, South Africa

SUMMARY:
Join an FMCG team as a Senior Customer Service Rep in the Western Cape!

This role involves organising customer forecasts, managing inventory levels, and ensuring customers are updated about their orders and deliveries. It requires working with Warehouse and Distribution teams to keep sales orders current, finalise picking plans, and align them with delivery schedules. You’ll also liaise with customer service teams. Key responsibilities include ensuring accurate sales orders to reduce returns and credits, managing pricing, achieving sales targets, and controlling inbound logistics and distribution costs.

POSITION INFO:
Minimum requirements include Matric and a Supply Chain diploma/degree or equivalent qualification, along with 2-3 years’ experience in an FMCG field. Proficiency in MS Excel and ERP systems like Syspro or SAP is also necessary.

To start the application process, send your CV to NDC Personnel & Contractors today: / – we will be in touch once your application matches our vacancies.

NDC Personnel & Contractors adheres to the requirements of the POPI Act. If you have not heard from us within 14 days from applying, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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