Senior Customer Service Rep Ref: 3870

Recruiter:

NDC Personnel

Job Ref:

CT004267/Lynds

Date posted:

Monday, May 5, 2025

Location:

Capetown, South Africa

SUMMARY:
Join an FMCG team as a Senior Customer Service Rep in the Western Cape!

This role involves organising customer forecasts, managing inventory levels, and ensuring customers are updated about their orders and deliveries. It requires working with Warehouse and Distribution teams to keep sales orders current, finalise picking plans, and align them with delivery schedules. You’ll also liaise with customer service teams. Key responsibilities include ensuring accurate sales orders to reduce returns and credits, managing pricing, achieving sales targets, and controlling inbound logistics and distribution costs.

POSITION INFO:
Minimum requirements include Matric and a Supply Chain diploma/degree or equivalent qualification, along with 2-3 years’ experience in an FMCG field. Proficiency in MS Excel and ERP systems like Syspro or SAP is also necessary.

To start the application process, send your CV to NDC Personnel & Contractors today: / – we will be in touch once your application matches our vacancies.

NDC Personnel & Contractors adheres to the requirements of the POPI Act. If you have not heard from us within 14 days from applying, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Sales Executive (Customer Success & Account Management)
Location: Capetown
Salary: Market-Related
If you''re passionate about delivering exceptional client experiences, have a strong background in the lending or legal sectors, and thrive in a fast-paced, high-performing environment this role is for you.
66 days ago

Regional Account Manager (Cape Town)
Location: Capetown
Salary: Monthly salary
PROACTIVELY build new clients and grow assigned territories as the next Regional Account Manager wanted by a global leader in Cybersecurity for its Cape Town division.
22 days ago

Sales Executive (Motor Industry)
Location: Stellenbosch
Salary:
As the Sales Executive in this Luxury Car Dealership you will act as a brand ambassador to optimize sales opportunities with optimum profitability and maximum customer satisfaction, whilst ensuring monthly objectives and targets are met.
Today

Workshop Foreman (Motor Car Dealership)
Location: Stellenbosch
Salary:
Your role will be to provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximizing service sales and profitability by creating customer confidence in the Dealership by providing quality service.
Today

UiPath Developer
Location: Cape Town
Salary:
Our client, a consulting house specializing in Intelligent Software Solutions, is looking for an Intermediate and senior UiPath Developer to join their team.
Today

Procurement manager - Retail, Woodstock, Cape Town
Location: Capetown
Salary: Market related
Calling all Procurement mangers in Cape town
Today

Accounts Controller
Location: Epping
Salary: R15,000 Monthly
A well-established company in the transport and logistics industry is seeking an experienced Accounts Controller to join their finance team. The successful candidate will manage client accounts, ensure timely collections, and support overall financial processes.
Today

Mid-Senior Product Owner (Credit) (Stellenbosch)
Location: Capetown
Salary: Monthly salary
A fast-growing FinTech company with a footprint on the African continent, seeks a strategically minded and experienced Product Owner – Credit.
Today

Planning Travel Consultant - Inbound
Location: Capetown
Salary: Market related
Red Ember recruitment is looking for a Travel Cruise Consultant.
Today

Business Support Analyst – Trade Management (09-month contract)
Location: Cape Town
Salary:
Today