Senior Customer Succcess Analyst

Recruiter:

Network Recruitment

Job Ref:

NES021567/TN

Date posted:

Thursday, April 24, 2025

Location:

Cape Town, South Africa

Salary:

600000 Annually

SUMMARY:
We're recruiting on behalf of a leading property research and advisory firm looking for a proactive and detail-oriented Senior Customer Success Analyst with a background in real estate research, valuation, and client engagement.

POSITION INFO:
This is a fantastic opportunity to work at the intersection of data, strategy, and customer success—ensuring high-value clients receive meaningful insights that support their investment decisions across sub-Saharan Africa.

Job & Company Description:
As a Senior Customer Success Analyst, you'll bridge the gap between market research and client needs, supporting institutional investors with data-driven recommendations and strategic reporting. You’ll collaborate across business lines to ensure client satisfaction and long-term success.

Job Experience & Skills Required:
- Strong background in real estate research or valuation
- Experience delivering insights and reports to major stakeholders
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Ability to manage client expectations and build lasting relationships

Why This Opportunity?
- Strategic role supporting top-tier investment clients
- High visibility across the business and industry
- Based in Cape Town – vibrant, collaborative environment
- Long-term development and growth prospects

Apply now!
For more real estate, research, or client success roles, visit />
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for other suitable opportunities.

For more information contact:
Tumi Ndlovu
0873510724

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Antiques Senior Sales Customer Representative
Location: Observatory
Salary:
Do you have a passion working in sales dealing with Antiques?Our client, based in Woodstock, specialises in high-end antique and design pieces and is seeking an experienced senior Sales Consultant to oversee and manage the store alongside a team of junior staff.Your flair for design, strong sales ability, and genuine enthusiasm for the antiques industry will be highly advantageous in delivering an...
15 days ago

E-Commerce Manager
Location: Cape Town
Salary:
Our client in the international e-commerce retail industry is seeking an experienced E-commerce Manager to join their team based in Green Point, Cape Town.This is a permanent, office-based position where the successful candidate will take full ownership of the end-to-end e-commerce operation, driving online revenue growth, conversion optimisation and overall digital tradin...
1 day ago

Data Scientist
Location: Cape Town
Salary: Annually
We are seeking a highly experienced Data Scientist to lead advanced analytics, forecasting, and commercial optimisation initiatives across retail, manufacturing, and digital environments. This role is suited to a strategic thinker who combines deep statistical expertise with strong commercial acumen, and is capable of building scalable models that directly drive revenue, efficiency, and decision-m...
2 days ago

Digital Analytics & Optimization Specialist
Location: Cape Town
Salary:
We are looking for a Digital Analytics & Optimization Specialist to drive data-led decision making across our digital commerce channels. This role focuses on performance monitoring, customer behavior analysis, and conversion optimization to improve overall channel efficiency and ROI.
2 days ago

Junior Accountant
Location: Killarney Gardens
Salary:
Have you completed your Accounting Articles or are you finishing your degree and ready to start your career? Our client in Killarney Gardens is seeking a detail-oriented Junior Accountant to support the Financial Director with daily finance operations. This role offers valuable exposure to core accounting functions within an engineering environment. Ideal for early-career professionals w...
3 days ago

Junior Technical Manager - CPT
Location: Cape Town
Salary:
3 days ago

Financial Manager
Location: Cape Town
Salary:
About our Client:Our client is a leading innovator in digital ink manufacturing with a growing global footprint. Their commitment to quality, innovation and customer-centricity drives every decision that is made.About the Role: The Finance Manager will own the full spectrum of finance responsibilities for the company's South African operations. You will help shape financial strategy, strengthen co...
4 days ago

Executive Assistant
Location: Cape Town
Salary: 600000
Opportunity for a newly qualified CA(SA).
4 days ago

SITE MANAGER
Location: Northern Suburbs
Salary:
SITE MANAGER X2NORTHERN SUBURBSMARKET RELATED SALARYThe Fuel Service Station Site Manager, will oversee daily operations, focusing on safety compliance, staff management, inventory control, and financial performance. Key responsibilities include recruiting and training staff, optimizing sales, managing fuel/merchandise inventory, ensuring environmental compliance, and providing excellent cus...
4 days ago

Programme Manager
Location: Cape Town
Salary: Hourly
An established organisation with a complex operating environment requires a seasoned Programme Lead to coordinate and deliver a portfolio of strategic change initiatives spanning multiple business and technology domains. The position carries accountability for shaping execution plans, aligning senior stakeholders, and ensuring that large initiatives translate into measurable operational and custom...
4 days ago