Senior Customer Succcess Analyst

Recruiter:

Network Recruitment

Job Ref:

NES021567/TN

Date posted:

Thursday, April 24, 2025

Location:

Cape Town, South Africa

Salary:

600000 Annually

SUMMARY:
We're recruiting on behalf of a leading property research and advisory firm looking for a proactive and detail-oriented Senior Customer Success Analyst with a background in real estate research, valuation, and client engagement.

POSITION INFO:
This is a fantastic opportunity to work at the intersection of data, strategy, and customer success—ensuring high-value clients receive meaningful insights that support their investment decisions across sub-Saharan Africa.

Job & Company Description:
As a Senior Customer Success Analyst, you'll bridge the gap between market research and client needs, supporting institutional investors with data-driven recommendations and strategic reporting. You’ll collaborate across business lines to ensure client satisfaction and long-term success.

Job Experience & Skills Required:
- Strong background in real estate research or valuation
- Experience delivering insights and reports to major stakeholders
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Ability to manage client expectations and build lasting relationships

Why This Opportunity?
- Strategic role supporting top-tier investment clients
- High visibility across the business and industry
- Based in Cape Town – vibrant, collaborative environment
- Long-term development and growth prospects

Apply now!
For more real estate, research, or client success roles, visit />
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for other suitable opportunities.

For more information contact:
Tumi Ndlovu
0873510724

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

RIDER GEAR & ACCESSORIES SALES EXECUTIVE - AUTOMOTIVE (CAPE TOWN)
Location: Cape Town
Salary:
A Rider Gear & Accessories Sales Executive is required to drive sales and customer satisfaction by promoting, selling, and managing motorcycle rider gear and accessories. The role involves engaging with customers, providing product knowledge, ensuring correct pricing and display standards, processing sales and returns, and supporting overall brand awareness within a dealership environment.
1 day ago

JUNIOR SERVICE ADVISOR AUTOMOTIVE /MOTORCYCLES (STELLENBOSCH)
Location: Stellenbosch
Salary:
A Junior Service Advisor is required to act as the primary liaison between customers and the service department. The role involves greeting clients, scheduling appointments, preparing repair orders, coordinating workflow with technicians, and promoting dealership services. The successful candidate will ensure a high level of customer satisfaction while supporting the efficient operation of the ser...
1 day ago

SERVICE ADVISOR - MOTOR DEALERSHIP / AUTOMOTIVE (CAPE TOWN)
Location: Cape Town
Salary:
An experienced Service Advisor is required to deliver a professional and customer-focused service experience within a busy motorcycle dealership environment. The role involves managing the full service process from customer arrival to vehicle handover, ensuring clear communication between customers, technicians, and the parts department.
1 day ago

BOOKINGS CLERK â AUTOMOTIVE (STELLENBOSCH)
Location: Stellenbosch
Salary:
An experienced Bookings Clerk is required to manage service and repair appointments within a busy motor dealership environment. The role focuses on delivering a professional customer experience, coordinating effectively with the service and parts departments, and ensuring smooth scheduling of workshop operations. The successful candidate will play a key role in maintaining customer satisfaction th...
1 day ago

Service Station Manager - Brackenfell
Location: Bellville
Salary:
Our client in Brackenfell is looking for a Service Station Manager to join their team.Job PurposeThe Service Station Manager is responsible for the full operational, financial, safety, and people management of the service station, including the forecourt and convenience store,. The role ensures the site operates efficiently, safely, profitably, and in line with brand, regulatory, and customer serv...
1 day ago

Senior Business Analyst
Location: Cape Town
Salary:
1 day ago

Head of Data Engineering
Location: Cape Town
Salary:
2 days ago

Regional Manager
Location: Cape Town
Salary:
2 days ago

Electrician
Location: Cape Town
Salary:
Introduction:Our client, a well-established and reputable supplier of poultry and piggery equipment, is seeking a qualified and experienced Electrician to join their technical team based in Brackenfell ,Cape Town. The successful candidate will be responsible for delivering high-quality on-site technical services, including installations, repairs, maintenance, and customer support within the agricu...
2 days ago

Senior Project Manager - (CONTRACT)
Location: Cape Town
Salary:
3 days ago