Senior Customer Succcess Analyst

Recruiter:

Network Recruitment

Job Ref:

NES021567/TN

Date posted:

Thursday, April 24, 2025

Location:

Capetown, South Africa

Salary:

600000 Annually

SUMMARY:
We're recruiting on behalf of a leading property research and advisory firm looking for a proactive and detail-oriented Senior Customer Success Analyst with a background in real estate research, valuation, and client engagement.

POSITION INFO:
This is a fantastic opportunity to work at the intersection of data, strategy, and customer success—ensuring high-value clients receive meaningful insights that support their investment decisions across sub-Saharan Africa.

Job & Company Description:
As a Senior Customer Success Analyst, you'll bridge the gap between market research and client needs, supporting institutional investors with data-driven recommendations and strategic reporting. You’ll collaborate across business lines to ensure client satisfaction and long-term success.

Job Experience & Skills Required:
- Strong background in real estate research or valuation
- Experience delivering insights and reports to major stakeholders
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Ability to manage client expectations and build lasting relationships

Why This Opportunity?
- Strategic role supporting top-tier investment clients
- High visibility across the business and industry
- Based in Cape Town – vibrant, collaborative environment
- Long-term development and growth prospects

Apply now!
For more real estate, research, or client success roles, visit />
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for other suitable opportunities.

For more information contact:
Tumi Ndlovu
0873510724

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