Senior Customer Succcess Analyst

SUMMARY:
We're recruiting on behalf of a leading property research and advisory firm looking for a proactive and detail-oriented Senior Customer Success Analyst with a background in real estate research, valuation, and client engagement.

POSITION INFO:
This is a fantastic opportunity to work at the intersection of data, strategy, and customer success-ensuring high-value clients receive meaningful insights that support their investment decisions across sub-Saharan Africa. Job & Company Description: As a Senior Customer Success Analyst, you'll bridge the gap between market research and client needs, supporting institutional investors with data-driven recommendations and strategic reporting. You'll collaborate across business lines to ensure client satisfaction and long-term success. Job Experience & Skills Required: - Strong background in real estate research or valuation - Experience delivering insights and reports to major stakeholders - Excellent interpersonal and communication skills - Proficient in Microsoft Office, especially Excel and PowerPoint - Ability to manage client expectations and build lasting relationships Why This Opportunity? - Strategic role supporting top-tier investment clients - High visibility across the business and industry - Based in Cape Town - vibrant, collaborative environment - Long-term development and growth prospects Apply now! For more real estate, research, or client success roles, visit \/> If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for other suitable opportunities. For more information contact: Tumi Ndlovu 0873510724

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