Senior Desktop and Office 365 Engineer

SUMMARY:
An IT Solutions company is looking for a Senior Desktop & Office 365 Engineer to deliver outstanding support to our clients and keep their IT environments running smoothly.

In this role, you will take ownership of Office 365 administration, desktop support, and troubleshooting across a wide range of technical issues.

This position is ideal for someone who enjoys solving problems, works smart and independently, and thrives in a fast-paced environment where initiative and accountability are valued.

Port Elizabeth | Permanent | R25 000 pm | In-Office

POSITION INFO:
Key Responsibilities:

• Manage and resolve client support tickets via email or phone.
• Configure client software, email accounts, and troubleshoot related issues.
• Maintain and troubleshoot Office 365 portal and Exchange.
• Conduct regular patch management, hardware support, and antivirus updates via RMM tools.

• A 2 or 3-year Diploma in IT support services, or
• A+ and N+ certifications.
• If you have additional certifications or qualifications, let us know, as we value a well-rounded technical foundation.

• 4–5 years in a similar Support or Engineering role.
• Strong hands-on experience with Office 365:
• User management (Azure AD sync or cloud).
• Exchange and mailbox troubleshooting.
• Spam filtering, mail tracing, and DNS management.