Senior Field Service Technician - Water Treatment Equipment

SUMMARY:
A well-known water treatment solutions company requires the above to perform advanced installation, commissioning, maintenance, troubleshooting, and repair of water treatment equipment across all disciplines within the Gauteng area.

POSITION INFO:
Minimum requirements for the role:

• A technical diploma or similar qualification in water treatment, environmental technology, mechanical, electrical, or a related field or equivalent experience is essential for this role.
• A millwright qualification is preferred for this role.
• Previous field service experience working within the water treatment equipment industry is essential.
• Must have a strong understanding of water treatment processes (e.g., filtration, chemical dosing, disinfection, softners and RO) within the boiler and cooling water markets.
• Proficiency with troubleshooting and repair of water treatment equipment is essential.
• Experience working with SCADA systems, PLCs, and basic instrumentation is pref.
• Must have the ability to read and interpret technical diagrams, schematics, and manuals.
• Must have excellent problem-solving skills and strong attention to detail.
• Must have effective communication and leadership skills to mentor and support junior team members.
• Familiarity with regulatory standards (OSHA) and compliance requirements within the water treatment industry is preferred.
• Experience having worked with industrial control systems and automation technologies is preferred.

• Performing advanced installation, commissioning, maintenance, troubleshooting and repairing of water treatment equipment systems at customer sites.
• Providing expert technical support, mentoring Junior Technicians, and ensuring safe and compliant operation of equipment in a variety of municipal, industrial, and commercial settings.
• Leading the installation, commissioning, calibration, and maintenance of water treatment equipment, including pumps, filtration systems, softners, RO, disinfection systems, sensors, and chemical feed systems on boiler and cooling towers.
• Diagnosing and resolving complex issues with treatment systems, including mechanical, electrical, and control components.
• Conducting preventive maintenance and inspections to optimise system performance and reliability.
• Serving as the primary on-site technical expert and main point of contact for customers, ensuring a high level of satisfaction.
• Interpreting technical drawings, schematics, P&IDS, and manuals to perform troubleshooting and repairs.
• Providing mentorship, training, and guidance to junior technicians, ensuring knowledge transfer and skills development.
• Maintaining detailed service documentation, including service reports, compliance logs, and calibration records.
• Supporting system upgrades, retrofits, and modifications as needed.
• Adhering to all safety, environmental, and regulatory standards during field activities.
• Collaborating with internal teams, including engineering and project management, to resolve complex technical issues and ensure project success.