Senior Floor Manager

SUMMARY:
Our client is looking for a Senior Floor Manager, to join their dynamic team in Pretoria and Bassonia Southern Suburb of Johannesburg.

POSITION INFO:
Roles and Responsibilities
Lead and manage floor staff to ensure smooth day-to-day operations.
Oversee customer service and handle escalated complaints or issues.
Monitor stock levels and liaise with stock controllers.
Ensure adherence to hygiene, health & safety, and quality standards.
Implement and enforce company policies and procedures.
Train and mentor junior staff and supervisors.
Report on floor performance, sales, and operational issues to senior management.
Desired Experience & Qualification
Minimum 3–5 years of Retail or Restaurant supervisory experience.
Strong interpersonal and organizational skills.
Ability to multitask and remain calm under pressure.
Willingness to work flexible shifts and weekends.

Employment Details
Employment Type:
Permanent Employment
Industry:
Not specified
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Pretoria
Drivers License:
CODE B (Car)
Own car needed:
Yes