Senior Group Reservations Coordinator (Hospitality Industry)

Recruiter:

O'Brien Recruitment

Job Ref:

4088087120

Date posted:

Wednesday, March 4, 2026

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Are you an experienced reservations professional with a passion for hospitality and delivering exceptional guest experiences?

A prestigious hospitality establishment in Cape Town is seeking a Senior Group Reservations Coordinator to join their team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with corporate clients and travel agents, and has strong experience managing group bookings within a luxury hotel environment.

If you are interested in this opportunity and meet the above requirements, please apply directly or email your CV to

Key Responsibilities:

Manage all group reservations from enquiry through to confirmation
Ensure accurate capturing of bookings, rooming lists, and payments
Monitor room availability and assist in maximising group revenue
Build and maintain strong relationships with travel agents, corporate clients, and key accounts
Prepare reports and maintain accurate records within the reservation systems
Liaise with Sales, Front Office, and Operations to ensure smooth group arrivals and departures
Support and mentor junior reservations team members

Requirements:

Matric Certificate with a Hotel Management Diploma or Degree
3–5 years’ experience within a 4 or 5 hotel reservations environment**
Minimum 2 years’ experience managing group bookings, tour series, or event blocks in a senior capacity
Understanding of revenue management principles
Experience using Opera PMS, Opera Cloud, and distribution systems
Strong organisational, communication, and problem-solving skills
Ability to work under pressure and manage multiple bookings efficiently

Join a dynamic hospitality team where your expertise in reservations will help create seamless guest experiences and drive exceptional service.

If you have not heard back from us within two weeks, please consider your application unsuccessful.

Similar jobs you might be interested in:

Senior Group Reservations Coordinator (Hospitality Industry)
Location: Cape Town
Salary:
1 day ago

Group FP&A Senior Data Analyst - 9 month contract
Location: Cape Town
Salary: 900 000 Annually
Are you a wellâseasoned Data Analyst with a background in FP&A? Are you perhaps between roles, figuring out your next move? Maybe you’re looking for a challenge where you’ll be well compensated.If so, please apply and let us take you on an exciting journey.
20 days ago

Group FP&A Senior Data Analyst - 9 month contract
Location: Cape Town
Salary: 900 000 Annually
Have you been a handsâon Finance Manager, Financial Director, or in a similar role? Are you struggling to find a position that truly excites you? Perhaps it’s time to take on a contract where you’ll be challenged on the FP&A side of things. And of course, you’ll be well compensated for your effort
20 days ago

Group FP&A Senior Data Analyst - 9 month contract
Location: Cape Town
Salary: 900 000 Annually
Have you led in finance and thrived in FP&A? Looking for a role that challenges you and keeps you engaged? This contract could be the fresh start you’ve been waiting for—handsâon, impactful, and well compensated.
20 days ago

Senior Travel Consultant (Owned I Trade)
Location: Cape Town
Salary: Monthly
Collection of owner-operated safari camps and safaris operations in Botswana, Namibia and South Africa based in Westlake, CT is looking for a senior Travel Consultant to service VIP travel, familiarization trips, Marketing & PR bookings. Responsible for reservations and sales for trade educationals, shareholders, shareholder associates, media and marketing bookings for group-owned proper...
9 days ago

Finance Manager
Location: Cape Town
Salary: 900000 Annually
If you meet the above requirements and are excited about joining a globally growing brand, please apply with your updated CV. Only shortlisted candidates will be contacted.
Today

Senior Setter (Toolmaker) - Maitland, Cape Town
Location: Capetown
Salary: Market Related
Calling all senior Setters/Toolmakers in Cape town
Today

Management Accountant
Location: Cape Town
Salary: 420 000 Annually
A wellâestablished wholesale and retail group is seeking a Management Accountant to support full management accounting, costing, reporting and operational finance. This role is ideal for an accountant who wants to grow into a senior finance role. This opportunity is perfect for someone detailâdriven, analytical and eager to gain deeper exposure to productionâfocused finance.
1 day ago

Senior Process Engineer (BSc/BEng. Chemical)
Location: Capetown
Salary: Market-related
Lead the design, engineering, and execution of chemical and water treatment projects from concept to commissioning.
1 day ago

Senior Millwright (Food industry)
Location: Capetown
Salary: Market-related
Lead the construction and maintenance of machinery for optimum production output. Atlantis, Cape Town, Food industry, Market Related Salary
1 day ago