Senior HR Consultant/ Advisor

SUMMARY:
The purpose of this role is to act as a frontline advisor providing fast and commercially realistic HR support in relation to UK employment law and practice.

POSITION INFO:

Senior HR Consultant/ Advisor

Provide decisive, commercially sound HR and UK employment law advice to SME clients in a fast-paced environment.

Cape Town - Wembley Square, R40 000 - R55 000/month, 8.30 - 5 UK time.

About Our Client

The client is an HR consultancy that provides frontline HR and UK employment law advice primarily to small and medium-sized enterprises. They focus on delivering practical, risk-aware guidance and legally informed documentation to support employers with day-to-day and complex employee relations issues.

The Role: Senior HR Consultant/ Advisor

The purpose of this role is to act as a frontline advisor providing fast and commercially realistic HR support in relation to UK employment law and practice. The role exists to manage employee relations cases end-to-end and produce high-quality, defensible documentation while collaborating regularly with a UK-based team. The main focus areas include delivering legal and practical guidance on workplace matters, managing client risks, and maintaining trusted long-term client relationships.

Key Responsibilities

• Provide expert advice based on at least 8 years of HR experience and 3 years of recent UK employment law advisory experience.
• Act as the primary point of contact for clients on UK employment matters, including holidays, sickness absence, performance management, and disciplinary processes.
• Manage UK employee relations cases end-to-end, identifying legal, reputational, and commercial risks while guiding managers through fair processes.
• Draft and tailor high-quality HR documentation such as settlement agreements, contracts of employment, policies, and employee handbooks.
• Build and maintain trusted relationships with clients, managing multiple matters simultaneously via telephone, video, and email.
• Maintain accurate records in the CRM and work closely with UK-based colleagues to ensure consistency of advice and quality standards.
• Monitor UK legal developments and case law to proactively apply learning to client advice and internal knowledge resources.
• Work within agreed billable hours guidelines and contribute to client retention and service growth through professional representation.

About You

• 8+ years of significant HR/ER experience in a fast-paced environment.
• Minimum 3 years of recent experience advising UK employers on UK employment law.
• Strong hands-on experience managing end-to-end employee relations cases, including dismissals, grievances, and performance management.
• Proven experience drafting UK-specific HR documentation, letters, and policies.
• Ability to deliver advice at pace in a client-facing environment.
• Capable of balancing legal risk with commercial reality.
• Professional communication skills for interacting with clients at all levels.