Senior Human Resources Manager – Fuel & Retail

SUMMARY:
Job Description
Role Overview
A national fuel and retail organisation with over 4,200 employees is seeking an experienced HR Manager to lead its people strategy. This role requires a strong HR leader with extensive labour relations and transformation expertise, capable of aligning HR with business growth while driving cultural change, performance, and compliance.
 
Key Responsibilities
Strategic HR Leadership

• Design and implement a national HR strategy aligned with growth and transformation goals.
• Act as a strategic advisor to the MD and Exco on people and culture.
• Lead organisational design and change management to support business expansion.

• Oversee national recruitment and selection processes.
• Drive succession planning, leadership development, and learnerships in collaboration with Training & Development.
• Develop and implement employee wellness and retention strategies.

• Ensure compliance with labour legislation (LRA, BCEA, EE, SDA).
• Manage unions, collective bargaining, and dispute resolution.
• Promote a workplace culture of fairness, transparency, and performance.

• Manage performance management systems across the group.
• Oversee remuneration, incentives, and employee benefits strategies.
• Ensure payroll compliance and integration with HR operations.

• Implement efficient HR Information Systems (HRIS) and reporting structures.
• Ensure compliance with Employment Equity and B-BBEE requirements.
• Draft, update, and enforce HR policies in line with organisational needs.

• Drive B-BBEE and Employment Equity initiatives to meet transformation targets.
• Champion a culture of empowerment, service excellence, and innovation.
• Enhance internal communication to strengthen employee engagement.

POSITION INFO:
Role Requirements
Qualifications & Experience

• Degree in Human Resources, Industrial Psychology, or related field (postgraduate advantageous).
• 10–15 years HR experience, with at least 5 years in a senior HR leadership role within the fuel/retail/QSR sector (non-negotiable).
• Proven ability to manage HR across a workforce of 4,000+ employees.
• Strong expertise in labour relations, B-BBEE, and Employment Equity.
• ERP/HRIS systems experience and advanced HR reporting capability.
• Advantageous: experience in petroleum or convenience retail.

• Strategic leadership and business acumen.
• Strong change management and transformation expertise.
• Excellent employee relations and union negotiation skills.
• Passion for people development and training.
• Strong board-level communication and influencing ability.
• Data-driven approach with strong HR analytics.

• Employment Equity: Black female (aligned with transformation objectives).
• ±40 years old, professional and confident.
• Energetic, decisive, and people-focused, with strong ethical values.

• Competitive, market-related salary.
• Cell phone allowance.
• Provident fund contributions (employer 8%, employee 7.5%) after 3 months.

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