SUMMARY:
An exciting opportunity exists for a highly experienced and multi-skilled Senior ICT Service Technician to join a well-established ICT solutions provider in Newcastle.
POSITION INFO:
Title: Senior ICT Service Technician (Multi-Skilled / Specialist / Team-Leader)
Area: Newcastle
Industry: IT / CCTV / PABX / Telecommunications / Photocopiers
Ref No.: TRG 2306
Salary: Market related TCTC avail/neg (TBC)
Start Date: As soon as possible
Type: Permanent
An exciting opportunity exists for a highly experienced and multi-skilled Senior ICT Service Technician to join a well-established ICT solutions provider in Newcastle.
- The successful candidate will operate in a senior, hands-on capacity, offering support across multiple technology platforms and client environments.
- This role suits a dynamic team leader with strong technical capabilities across ICT, CCTV, PABX, telecommunications, and office automation.
DUTIES & RESPONSIBILITIES:
- Act as a Multi-skilled Technician / Specialist
- Install, repair, service and support:
- CCTV Systems
- PABX / VoIP
- Telecommunication Systems
- Photocopiers and Office Automation
- ICT Infrastructure and Networking
- Provide technical leadership and mentorship to junior technicians.
- Work closely with the Service Supervisor on planning, scheduling, client service and escalation matters.
- Maintain a CRM system for logging work, updates and reporting.
- Conduct preventative maintenance in line with service standards.
- Attend to field service calls and complete jobs at client sites.
- Carry out equipment installations, network setups and troubleshooting.
- Assist with technical support, training, and on-site testing.
- Ensure proper documentation of tasks, fault reports and service sheets.
- Travel as required to client sites.
- Must be physically fit and able to manage heavier office automation hardware.
EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:
- Matric / Grade 12
- Tertiary qualification or ICT technical trade (adv)
- Valid Driver’s Licence
- Minimum 5 years’ relevant field service experience
- Strong exposure to a variety of systems including:
- CCTV / Security Surveillance
- ICT Support & Networking
- PABX / VoIP Solutions
- Telecoms Infrastructure
- Photocopier and OA Hardware
- Strong installation, networking, and fault-finding skills.
- Experience in setting up print/scan to folder/email functionality.
- Good knowledge of technical manuals, diagrams and part catalogues.
- Proven ability to work independently and lead a team.
- Must reside in or near Newcastle.
#TheRecruitmentGuy
#ICT
#ServiceTechnician
#TeamLeader
#ServiceTechnician
#Technician
#OfficeAutomation
#ServiceEngineer
#OA
#BusinessSolutions
#BPO
#CRM
#Newcastle
#Ladysmith
#Dundee
#Vryheid
#Estcourt
#Amajuba
APPLICATION INSTRUCTIONS
- We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
- Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2306
- Attach any relevant documentation that will support & enhance your application
- (All) Tertiary and Secondary qualifications
- (Any) Relevant Professional Memberships / Partnerships
- (Any) Trade, Training and/or In-House certificates etc
- (Any) Relevant operating and/or vehicle / hardware / equipment licenses,
- (All) Previous employment references and their contactable details.
- Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
- Should you not heard from us within 3 weeks of your application, please consider your application to be unsuccessful.
The Recruitment Guy (Pty) Ltd South Africa
CONNECT | LIKE | FOLLOW | SHARE | TAG
Facebook | LinkedIn | X | Instagram
