Senior IT Business Systems Support Technician

SUMMARY:
IT Business Systems Support Technician with minimum 4 years’ business system support and enterprise resource planning implementation experience, IT certification and knowledge of Business Systems products and Dynamics AX, required to provide support and ensure proper functioning of all Business System software.

POSITION INFO:

IT Business Systems Support Technician with minimum 4 years’ business system support and enterprise resource planning implementation experience, IT certification and knowledge of Business Systems products and Dynamics AX, required  to provide support and ensure proper functioning of all Business System software.

Minimum requirements:

• Relevant IT qualification required
• Previous experience in IT Business Systems Support essential – Minimum 4 years
• Minimum 1 years’ experience in Enterprise Resource Planning implementation required
• Previous experience in managing people required
• Knowledge of Business Systems products and Dynamics AX required
• Project management experience required – minimum 2 years
• MSSQL certificate required
• Dynamics AX certificate recommended
• Database knowledge, especially SQL required
• Basic supply chain knowledge required
• Clear criminal record and valid passport required
• Valid driver’s license required

Responsibilities:

• Provide IT Business System Support and ensure proper functioning of all Business System software
• Application management (AX)
• Prepare, test and maintain system operating procedures for business system, backup and recovery procedures for applications
• Daily, weekly and monthly and year-end system procedures
• Automate procedures/runs
• Distribute system outputs
• System/Database maintenance
• Housekeeping/maintenance to ensure server utilization
• Back-ups
• Hardware/Software failure prevention
• Recovery procedures
• Trouble shooting and problem diagnoses
• Security and Access Control
• Business System enhancement – install intermediate programming/report writing to enhance existing system, installation and functioning of business systems programs, software upgrades
• Application implementation – support implementation life cycle, analyse requirements for solutions, design and implement solutions and provide post installation support on all applications.
• People management – promote team work, manage and evaluate performance, development, coaching

If you are a SA citizen and your CV meets the above requirements, please respond via email to <--------Please upload your CV here--------

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

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