SUMMARY:
SENIOR IT TECHNICIAN
POSITION INFO:
Employer Description South Africa's oldest and largest metal recycling company Job Description Training and support of userbase on IT Systems Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam\/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability) Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting Wireless network deployment and troubleshooting Providing advanced technical support for critical desktop and server issues Configuring IP camera\/CCTV infrastructure, including network integration Proactive monitoring and capacity\/performance management of connected devices and inter-branch connectivity Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis Creating, deploying, and administering Windows Server environments (2016-2025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest\/domain administration Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations Administering Biometric Access Control systems, including integration and troubleshooting Qualifications Industry certifications such as CompTIA N+, A+, or Microsoft MCSE\/MCITP, Mikrotik MTCNA, ITIL Foundation Skills Minimum 12 years' experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels Minimum 8 years' experience configuring, implementing, and maintaining corporate LAN & WAN environments Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment Advanced proficiency with Microsoft Office (2016 - 2024) and Office 365, including deployment and administration Proven experience deploying and administering Windows Server (2016 - 2025) Strong knowledge of hardware\/software configuration, installation, and lifecycle management Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues Exposure to PLC machinery and industrial control systems Mikrotik\/RouterOS networking knowledge SecOps experience, including security monitoring and incident response Experience administering ManageEngine ServiceDesk Plus Proficiency in Hyper-V virtualization, including advanced configuration and troubleshooting Strong scripting and automation skills (e.g. PowerShell, Bash, or similar) Knowledge of Acronis backup and disaster recovery solutions Experience with VMware host and guest installation, configuration, and maintenance Experience building and implementing cloud automation workflows (Power Automate, IFTTT, Make, Zapier) Experience implementing and administering cloud solutions Experience with the Microsoft Azure cloud platform, including deployment and administration Experience configuring and managing cloud storage solutions Proven track record in SQL database administration, optimization, and performance tuning Salary\/Package R55 000 - R60 000 CTC Benefits Medical Aid Pension
