Senior IT /Customer Project Manager

SUMMARY:
My client in the telecom sector is looking for a Senior Customer Project Manager on a contract role

POSITION INFO:

My client in the telecom sector is looking for a Senior IT/ Customer Project Manager on a contract role

Duration 12months (Starting 01.05.2021 - 30.04.2022

The CPM will have had at least 10 years'' experience in managing medium to large ICT projects, including at least 5 years as the Lead Project Manager for delivery of major, complex, cross cutting, ICT delivery projects within an Enterprise environment.

The CPM will have a Core Degree in an appropriate discipline from a recognised institution and be a member of an appropriate professional institution.  PMP Certification or PRINCE2 Practitioner Certification is mandatory.

A Master''s Degree is advantageous.

The CPM will need to be very familiar with ICT and Fixed Line technologies, concepts and terminology.

 The CPM will have demonstrable experience in most of the following areas:

·        Engagement at executive management level in large enterprises or the public sector.

·        Presenting Project progress reports to executive management level.

·        Capturing and understanding stakeholder needs, desires, and expectations and analysing the impact of the project on stakeholders, gaining and maintaining stakeholder support, managing stakeholder communications and mitigating stakeholder resistance.

·        Establishing processes and procedures for maintaining project management oversight and decision-making support throughout the course of the project.

·        Establishing project control processes and practices and implementing appropriate tools for efficient project management.

·        Managing a team of Project Team (Contractors, Specialists, Engineers and Suppliers)

·        Working closely with MTN CPMs, Customer PM teams and other key stakeholders in identifying and managing dependencies.

·        Regularly tracking and reporting on health of all Projects to relevant stakeholders.

·        Setup and coordination of Virtual Project Teams and virtual meetings.

·        Identifying, managing and reporting Project level risks and issues.

·        Identifying, procuring and managing suppliers and contractors.

·        Appointment and management of the Project Team to create a high-performing project delivery environment.

·        Ensuring adherence to the defined project delivery processes for the organisation.

·        Planning, organizing and facilitating general manager level workshops for scoping and planning, and to solve complex problems (using problem solving techniques like brainstorming, mind-mapping etc.).

·        Deployment of best project management practices and suggesting improvements in the organisation''s defined project management approach.

·        Establishing and maintaining processes to assure the quality of the project deliverables.

·        Facilitate seamless transfer of Projects to Support and Service Management.

·        Sunset Project by supporting Assurance processes for a period of at least 3 months.

·        Support ongoing ICT enabled business transformation.

·        Experience in implementing Change Management in Large Enterprises.

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