Senior IT Engineer

Recruiter:

Niche Recruiting

Job Ref:

2766533138

Date posted:

Sunday, February 6, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

My client based in Johannesurg South is looking for a Tier 3 Systems Engineer (Level 3 Support Technician). The successful candidate will need to be able to troubleshoot on different IT environments/infrastructures, focused on Microsoft systems.

Your key accountabilities will be to provide a top tier (Tier 3) of support: Advanced troubleshooting of servers, internet and network issues, as well as root cause analysis. You also need to plan and implement new infrastructure, as well as tier 2 support: Server monitoring and maintenance, backup testing, general support and training.

Knowledge and skills:

UTM: setup, implementation, advanced (FortiGate)
Advanced Threat Mitigation knowledge
Switching and VLAN’s
Servers: hardware and software config and troubleshooting, recovery
Server maintenance, root cause analysis
Remote Support
Cloud and Onsite Backups testing, impl. and Disaster Recovery
Advanced Exchange config, incl Fed, Clusters
Microsoft 365 deployment, support
Wireless infrastructure, incl Mikrotik, UBNT
VOIP including Yealink Phone system
Ability to train younger technicians

Qualifications:

A+ N+
MCSE
Matric

Experience:

5 Years Support Desk
3 Years Escalated Support
2 Years Hardware

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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