Senior IT Engineer

 

Recruiter:

Niche Recruiting

Job Ref:

2766533138

Date posted:

Sunday, February 6, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

My client based in Johannesurg South is looking for a Tier 3 Systems Engineer (Level 3 Support Technician). The successful candidate will need to be able to troubleshoot on different IT environments/infrastructures, focused on Microsoft systems.

Your key accountabilities will be to provide a top tier (Tier 3) of support: Advanced troubleshooting of servers, internet and network issues, as well as root cause analysis. You also need to plan and implement new infrastructure, as well as tier 2 support: Server monitoring and maintenance, backup testing, general support and training.

Knowledge and skills:

  • UTM: setup, implementation, advanced (FortiGate)
  • Advanced Threat Mitigation knowledge
  • Switching and VLAN’s
  • Servers: hardware and software config and troubleshooting, recovery
  • Server maintenance, root cause analysis
  • Remote Support
  • Cloud and Onsite Backups testing, impl. and Disaster Recovery
  • Advanced Exchange config, incl Fed, Clusters
  • Microsoft 365 deployment, support
  • Wireless infrastructure, incl Mikrotik, UBNT
  • VOIP including Yealink Phone system
  • Ability to train younger technicians

Qualifications:

  • A+ N+
  • MCSE
  • Matric

Experience:

  • 5 Years Support Desk
  • 3 Years Escalated Support
  • 2 Years Hardware

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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