Senior IT Support Technician

SUMMARY:
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POSITION INFO:

Senior IT Support Technician

Client in Centurion/ Pretoria is looking for a skilled IT Support Technician. The position will require traveling to clients within South Africa as required and can include overnight stays. The ideal candidate must have Windows and Linux operating system experience and must be fluent in English and Afrikaans to assist clients with support. 

Duties and Responsibilities

• Provide full stack IT support, from networks to the desktop, including servers.
• The candidate must be able to use Windows and Linux (and MacOS ) operating systems, and Linux, specifically RedHat based.
• The candidate will need to be able to provide support to any of our customers.
• Must be willing to learn new task as the customers have very specific software and support requirements.
• Helping and teaching more junior (or senior) team members new skills.
• The candidate need to be able to integrate with a team.

Experience

• 5 Years experience in server administration (Windows and Linux)
• 3 Years experience performing end user support.
• 2 Years experience in networking technologies (TCP/IP specifically) will be beneficial.

Knowledge and skills

• Advance knowledge of Windows and Linux servers
• Administration of services like email, HTTP, DNS, AD etc.
• Knowledge of the Microsoft Azure control center.
• Creating and controlling users in a hybrid AD environment.
• SAMBA installation, configuration and control, including AD integration and SAMBA as a Domain Controller is advantageous.
• High and low level Desktop Support.
• Networking skills are a further requirement, particularly in the area of building LANs, VLANs, WANs
• Connectivity to the Internet through broadband technologies. This also involves controlling access to resources through fire-walling technologies like IPTables.
• Teach and guide that user
• Good client relations
• Self motivated
• English and Afrikaans - Fluent

Travel requirements:

• Willing to travel on a regular basis outside Gauteng with S&T
• Ability to travel and work after hours when necessary.
• Own transport with a valid drivers license is essential.