Senior Key Accounts Manager - Retail Sector

SUMMARY:
🧠 Are You a Master of Juggling Projects & People? This Senior KAM Role is Built for You!

POSITION INFO:
Join a company that delivers premium racking and shelving solutions to big-name retailers, and be the strategic bridge between clients' needs and project execution. You’ll manage multiple key retail accounts, guide projects from start to finish, and ensure long-term client satisfaction.

This is not just sales – it’s strategic relationship management, problem-solving, and solution building with a technical edge.

🔒 Non-Negotiable Requirements:

• Proven experience in a key account management or senior sales role
• Background in racking, shelving, shopfitting, or retail fixtures is a big advantage
• Own reliable vehicle and valid driver’s license
• Must be comfortable with project-based sales cycles, site involvement, and after-sales support
• Strong multitasking and communication abilities – this role requires juggling multiple large clients at once

• Minimum of 5–8 years in account management, preferably servicing large national retail clients
• Ability to manage the full sales lifecycle: needs analysis, quoting, project liaison, and post-installation support
• Skilled at building long-term relationships and spotting upselling opportunities
• Highly organised, with experience in navigating complex installations and coordination with internal teams
• Comfortable in both boardroom presentations and onsite visits
• Confident, professional, and proactive – the type of person clients trust to deliver