Senior Manager: Administration and Transaction Services – Medical Scheme – Pretoria – 6months contract

SUMMARY:
Senior Manager: Administration and Transaction Services – Medical Scheme – Pretoria – 6months contract

POSITION INFO:

Senior Manager: Administration and Transaction Services – Medical Scheme – Pretoria – 6months contract

KPAs

Manage the performance of contracted service providers by:

ü  Oversee an annual review of SPN contracts

ü  Oversee Scheme Contracts

ü  Manage the performance of the Scheme’s SPN.

ü  Oversee seamless operational integration across the SPN

ü  Coordinate visits with all SPN.

ü  Manage the development, review and maintenance of operational SOP’s and business processes.

ü  Set annual performance targets for SPN members.

ü  Manage the development and maintenance of service level performance.

ü  Oversee the implementation of service standards against the Scheme’s business requirements.

ü  Manage the development and maintenance of service level performance.

ü  Oversee the implementation of service standards against the Scheme’s business requirements.

ü  Assess contracted provider business processes and operations regularly.

ü  Manage the review and recommendation of SPN contract renewals

ü  Manage the compliance of regularity requirements by the SPN.

ü  Develop and maintain a Disaster Recovery Policy for the SPN.

ü  Manage of the SPN related Forum.

ü  Identify and recommend SPN non-performance penalties

ü  Continuously identify and recommend areas where performance efficiencies can be realised.

Requirements

ü  At relevant 3year Degree, Diploma or NQF equivalent and a post graduate qualification advantageous

ü  At least 8 years of functional work experience with 5 years Management experience

ü  Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;

ü  Ability to read and comprehend strategic documents

ü  Proven ability to be flexible and work hard, both independently and in a team environment;

ü  Ability give direction and engage with various stakeholders

ü  Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage;

ü  Excellent computer literacy and MS Office skills, including Microsoft Project;

ü  Experience in System Development Life Cycle is a must;

ü  Sound qualitative and quantitative analysis skills;

ü  Excellent communication and writing skills;

ü  Strong analytical skills with attention to detail; and

ü  Must be a self-starter.

Desirable

ü  Have an understanding of medical schemes industry

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