Senior Manager: Business Process Management

SUMMARY:
To ensure that strategic and operational business problems are accurately framed, understood, in line with established business analysis and process management practices in order to ensure outcomes meet business requirements. The person appointed will report to the Head: Project Management Office.

POSITION INFO:

JOB DESCRIPTION

• Maintain and obtain annual approval of the Business Analysis / Process Analysis Management Framework to ensure that business analysis and process analysis best practices are established and followed throughout.
• Drive business architecture changes in line with the organisation’s strategic goals.
• Engage decision makers, systems owners, and end users to define business, financial, operations requirements and systems goals, and identify and resolve systems issues.
• Lead design sessions in prototyping new systems for enhancing business processes, operations, and information process flow.
• Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Become a custodian of processes to elicit, define, document and analyse system related business and user requirements, through interviews, information gathering sessions, business process modelling, and workflow analysis etc.
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions. 
• Lead activities to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organisational functions and business processes.
• Establish standards and procedures for business analysis reporting and documentation.
• Review status reports prepared by Business Analyst(s) and Business Process Specialists and modify schedules and plans as required.

JOB REQUIREMENTS

• Bachelor''s degree in computer science, business administration, engineering or related discipline with an information technology focus; M.B.A. degree or equivalent qualification will be an added advantage.
• A minimum of 7 year’s extensive business knowledge, defining requirements for different industries. 8 - 10 years’ experience in designing, reengineering, implementing and managing business processes and systems or any other relevant experience.
• Business analysis skills in financial and non-financial package implementations including management of resources. In depth knowledge of Business Analysis Methodology, Business Case Development, Business Process Re-engineering

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