Senior Manager: Fraud Risk Management and Special Projects

The key purpose of the role is to design, develop and implement the proposed full Fraud Risk Management strategy, appetite, policies and methods; act as the capability owner and be the subject matter expert on all fraud related matters; ensure adequate and effective coverage across the value chain of prevention, detection and response as well as conduct and maintain an appropriate repository of fraud risk assessments

Responsibilities include managing people and directing the implementation of the fraud risk strategies and overseeing investigations.

Education and Experience

• CA (SA)
• Postgraduate qualification in forensics
• People and audit project management experience

At least 10-15 years’ experience in relevant field (e.g. fraud detection and prevention). 

Business understanding

Knowledge and skills

• Solid fraud risk management skills; implementing the strategy and driving the right outcome – prevention, investigation and correction, maximising customer experience while minimizing costs and losses. 

Key performance areas

• Manage strategic relationships with:
• Various internal departments, including fraud risk operations in the business, facilities (physical security), Information Security (CISO), IT, Compliance (Anti-Money Laundering Surveillance) and Audit.
• External stakeholder management with relevant bodies such as South African Fraud Prevention Services (SAFPS) and South African Police Services (SAPS).
• Liaise with business to provide solutions around fraud and financial crime issues.
• Engagement with senior management and audit committee to meet stakeholder expectations.

• Develop and oversee the embedment of the Group’s Fraud Risk strategy, with ongoing review to ensure continuous improvement.
• Develop and implement the functional strategy for the forensic function while ensuring managing allocated budget.
• Understand the overall fraud environment, its dynamics, strategies and initiatives to enable achievement of business objectives through optimal delivery across customer interface and relevant cross functional areas.