Senior Manager Information and Communication Technology

SUMMARY:
Senior Manager Information and Communication Technology

POSITION INFO:
The most eligible candidate must hold an appropriate recognised bachelor's degree (NQF level 7) or equivalent in Information Technology Systems, Commerce or Computer Science. This must be coupled with a minimum of 5 years of senior management experience in managing information technology functions, including application and development support, information systems, databases and IT project management. An added advantage is a relevant NQF Level 9 qualification (in IT or Business) or equivalent and experience in leading an automation project.
The incumbent must have a good knowledge of IT governance and IT Service Management, Enterprise and Technology Architecture, Business Continuity and database principles. Knowledge of the company NQF or other education and training management information systems will be an added advantage.

The successful candidate must provide operational leadership in planning, developing, implementing, and maintaining effective ICT systems, including ensuring the security of data, network access, and backup systems that support the strategy and operational information needs of the company in a digitally transformed environment.

Characteristics of a transformational leader with strong managerial skills, a clear vision, and focused action would position the candidate favourably.

Responsibilities:

• Assist the business to identify business needs, scope the needs and engage an appropriate service provider to deliver the required product or service.
• Effectively monitor, track, and control the performance of the project against the agreed baseline(time, cost, and quality) throughout the project cycle.
• Communicate and obtain stakeholder buy-in to IT projects and initiatives
• Effectively manage all aspects of a project, including vendor management.
• Develop an ICT Governance, Risk, and Compliance Management Framework.
• Develop, implement, and manage the Customer Feedback Index on a tactical level.
• Drive the digitisation and automation of the company processes.
• Ensure the security of data, network access, and backup systems.
• Promote and align the company goals and ICT programmes and priorities to an enterprise architecture strategy and ICT strategy.
• Manage the ICT budget and ensure value is realised from ICT investments.
• Assist in procurement processes for IT products by writing the terms of reference for all IT purchases for Supply Chain unit.
• Prepare, maintain and test an appropriate IT continuity plan.
• Continuously evaluate emerging technologies to maximise performance, security & efficiency and propose the implementation of such technologies where applicable.

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