Senior Manager: Membership and Compliance

Recruiter:

Fempower

Job Ref:

PT006088/ML

Date posted:

Tuesday, April 13, 2021

Location:

Pretoria, South Africa

SUMMARY:
Our client in the Public Sector has an EE opportunity available for a Senior Manager: Membership and Compliance. This position will be based in the Tshwane area.

POSITION INFO:

Requirements:

Minimum 3 year degree and a relevant post graduate qualification
At least 5 years membership management experience at a senior level
Must have at least 8 years functional experience with at least 5 years at a management level
Membership management, customer service and/or legal experience, including knowledge of risk management requirements and controls
Process design and analysis skills
Superior communication, facilitation and consensus-building skills
Research, analysis and judgment skills
Strong PowerPoint skills, intermediate Excel skills
Project management experience

KPAs:

Manage operational elements around:

Underwriting
Non-disclosure
Member registration
Membership complaints management
Eligibility
Fraud review
Compliance and
Audit requirements

Manage and oversee operational elements around Walk-in Centres
Manage and mitigate divisional and SPN risk and compliance and audit findings
Support the Chief Marketing Officer with management of divisional compliance metrics and maintenance of scheme membership

Please note should you not receive a response within 7 business days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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