Senior Manager: Membership and Compliance

SUMMARY:
Our client in the Public Sector has an EE opportunity available for a Senior Manager: Membership and Compliance. This position will be based in the Tshwane area.

POSITION INFO:

Requirements:

• Minimum 3 year degree and a relevant post graduate qualification
• At least 5 years membership management experience at a senior level
• Must have at least 8 years functional experience with at least 5 years at a management level
• Membership management, customer service and/or legal experience, including knowledge of risk management requirements and controls
• Process design and analysis skills
• Superior communication, facilitation and consensus-building skills
• Research, analysis and judgment skills
• Strong PowerPoint skills, intermediate Excel skills
• Project management experience

KPAs:

• Manage operational elements around:
• Underwriting
• Non-disclosure
• Member registration
• Membership complaints management
• Eligibility
• Fraud review
• Compliance and
• Audit requirements
• Manage and oversee operational elements around Walk-in Centres
• Manage and mitigate divisional and SPN risk and compliance and audit findings
• Support the Chief Marketing Officer with management of divisional compliance metrics and maintenance of scheme membership

Please note should you not receive a response within 7 business days of applying, you may consider your application as being unsuccessful. 

NB! This job is now closed. You can apply for other jobs by uploading your CV.