Senior Manager: Sales

Recruiter:

Rain

Job Ref:

CPT000217/ND

Date posted:

Friday, March 13, 2026

Location:

Cape Town, South Africa

SUMMARY:
Role Purpose

The Senior Manager: Sales is responsible for leading and managing a large, office-based sales team in a high-performance, fast-paced environment. The role focuses on driving sales performance, ensuring operational efficiency, and maintaining strong team engagement while meeting ambitious revenue and productivity targets.

This position requires a strong people leader who can manage large teams, maintain structure through effective processes, and perform well under pressure while ensuring consistent sales delivery.

POSITION INFO:
Key Responsibilities
Sales Team Leadership

Lead, manage, and develop a large in-office sales team to achieve daily, weekly, and monthly sales targets.
Build and maintain a high-performance culture focused on accountability, productivity, and results.
Coach team leaders and sales agents to improve performance and drive continuous development.
Manage performance through regular reviews, feedback, and performance improvement plans where required.

Operational Management

Ensure sales operations run efficiently in a fast-paced environment with high activity volumes.
Monitor daily performance metrics, call volumes, conversion rates, and sales targets.
Implement and maintain effective sales processes and operational controls.
Work closely with workforce management, training, and quality assurance teams.

Performance & Process Management

Establish clear processes and ensure teams adhere to operational and compliance standards.
Use performance data and reporting to identify improvement opportunities.
Drive operational discipline and consistency across multiple teams and team leaders.

People & Culture Management

Manage large groups of employees and maintain engagement in a high-pressure environment.
Resolve escalations and support team leaders with employee management.
Promote a collaborative and resilient team culture.

Stakeholder Collaboration

Work closely with operations, HR, training, and commercial teams to support business objectives.
Ensure alignment between sales goals and operational delivery.

Minimum Requirements
Experience

8–10 years of sales experience
At least 5 years managing large sales teams in a call centre or high-volume sales environment
Proven experience managing team leaders and large groups of employees
Strong experience in process management and operational sales environments

Key Skills & Competencies

Strong leadership and people management skills
Ability to manage large teams in fast-paced environments
Excellent organisational and process management skills
Resilience and ability to work effectively under pressure
Strong analytical and performance management capabilities
Conflict resolution and employee management
Excellent communication and motivational skills

Success Indicators

Consistent achievement of sales targets
Strong team engagement and retention
Efficient operational processes
High productivity and conversion rates across teams

Similar jobs you might be interested in:

Senior Manager: Sales
Location: Cape Town
Salary:
Role PurposeThe senior manager: sales is responsible for leading and managing a large, office-based sales team in a high-performance, fast-paced environment. The role focuses on driving sales performance, ensuring operational efficiency, and maintaining strong team engagement while meeting ambitious revenue and productivity targets.This position requires a strong people leader who can manage large...
Today

Senior Manager - Sales (Call Centre)
Location: Cape Town
Salary:
Take responsibility for leading and managing a large, office-based sales team in a high-performance, fast-paced environment. The role focuses on driving sales performance, ensuring operational efficiency, and maintaining strong team engagement while meeting ambitious revenue and productivity targets. You will be a strong people leader who can manage large teams, maintain structure through ef...
2 days ago

Senior Project Manager, Cape Town
Location: Cape Town
Salary:
Leadership skills coupled with a strong understanding of technical requirements, strategic alignment, and architectural frameworks are essential for this role. The core purpose of the position is to manage the full project lifecycle from conception through to delivery, ensuring successful execution and alignment with business objectives.The successful candidate will act as a bridge between technic...
Today

Senior Digital Project Manager
Location: Capetown
Salary: Market-related
Facilitate the creation of new product pages and lead a new contact form strategy while working closely with Global Marketing and web teams. South Africa (Remote) R60 000 - R70 000
Today

Hospitality Senior Admin Manager
Location: Hout Bay
Salary:
Role OverviewThe senior Hospitality Administration manager is responsible for overseeing and managing all administrative functions within the hospitality operation. This role ensures efficient office operations, financial administration, compliance, and coordination between departments to support the smooth running of the property.The successful candidate will provide senior-level administrative s...
1 day ago

Senior Admin Hospitality Manager
Location: Hout Bay
Salary:
The senior Administrative Hospitality manager is responsible for managing all administrative operations within a hospitality establishment, ensuring efficient office management, accurate reporting, and coordination between departments. The role supports senior management in operational planning, financial administration, HR coordination, and guest service excellence.Key Duties and Responsibilities...
2 days ago

Senior Admin Manager
Location: Hout Bay
Salary:
senior Administration managerIndustry: Hospitality (Hotel / Game Lodge / Resort)Location: South AfricaReporting to: General manager / Operations DirectorDepartment: Administration / Operations SupportJob PurposeThe senior Administration manager is responsible for overseeing all administrative functions within the hospitality establishment, ensuring efficient office operations, compliance with comp...
2 days ago

Senior Quality Manager
Location: Cape Town
Salary:
If you are motivated by making a meaningful impact on the community, join a leading global non-profit organization in the medical field with a network of over 11 million registered donors.
3 days ago

SENIOR WEALTH MANAGER
Location: Bellville
Salary: Market related
The senior Wealth manager serves existing clients and supports Wealth Planners.
4 days ago

Senior Accountant / Accounting Manager
Location: Paarl
Salary:
We are seeking a highly competent and detail-oriented senior Accountant / Accounting manager to lead and oversee our financial operations. This is a key leadership role suited to a driven finance professional who combines strong technical expertise with strategic insight and the ability to manage deadlines in a fast-paced environment.
9 days ago