Senior Manager: Stakeholder Relationship Management

Recruiter:

DPT Recruitment

Job Ref:

19122021

Date posted:

Wednesday, December 22, 2021

Location:

Johannesburg, South Africa

Salary:

CTC

SUMMARY:
Senior Manager: Stakeholder Relationship Management

POSITION INFO:

Job Purpose

Manage the stakeholder relations and marketing management functions of the organisation in support of the achievement of the organisational Strategic Outcomes.

Job Outcomes

Develop and implement stakeholder engagement strategy and policy
Support the business by ensuring that all content, design and initiatives are aimed at enhancing the customer experience while complying to regulations and corporate identity guidelines
Manage stakeholder engagement ranging from the end-users of our products to clients and intermediaries
Facilitate cooperation through stakeholder awareness programmes
Provide sound oversight in the implementation of programmes in line with stakeholder agreements
Represent company interests in relevant government and policy forums
Oversee the production of the Annual Report from inception to delivery.
Develop and manage a divisional budget and Annual Operation Plans (AOP’s)
Manage functionality of the CRM system and monitor stakeholder experience
Manage the Lead Function, Customer & Public Relations
Coach and manage the team for growth and development

Minimum Required Education and Experience

Minimum requirement

A Degree or equivalent qualification in Business Administration and/or Customer Relations Management
Preferred Requirement: A Postgraduate qualification in Business Management and Marketing

Experience

3 – 5 years’ experience in Information Analysis, Stakeholder Relations, Marketing and Report Writing

Competencies

Marketing and Communications
Communication Skills
Analytical Skills
Build Collaborative Relationships
Organisation & Industry Awareness
Negotiating & Problem Solving
Service/Customer Orientation
Stakeholder Management
Strategic/Tactical Thinking
Financial Management
Risk Management
Job Knowledge/Technology

Attributes

Attention to detail
Continuous Learning & Development
Initiative
Professionalism
Quality Management/Assurance
Values and Ethics

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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