Senior Process Mining & Optimisation Specialist

SUMMARY:
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
Our client, a leading organisation within the financial services sector, is looking for an experienced  Senior Process Mining & Optimisation Specialist to join their team on a contract opportunity based in Sandton. 

We are looking for a  Senior Process Mining & Optimisation Specialist with strong experience in process mining, business process management and process optimisation. The ideal candidate will have hands-on experience using process mining platforms such as Celonis or ARIS Process Mining, analysing event logs and identifying opportunities to improve business processes.
The successful candidate will use data-driven insights to identify process inefficiencies, recommend improvements and support the implementation of optimisation initiatives. Working closely with business, data, technology and architecture teams, the role will contribute to improved operational efficiency, customer experience, risk management and business performance.

POSITION INFO:
What you will be doing: Lead process mining initiatives across different business areas. Discover, analyse and monitor end-to-end business processes using process mining technologies. Identify bottlenecks, inefficiencies, rework, delays, process variants and compliance deviations. Analyse event logs and business data to identify process improvement opportunities. Develop process mining dashboards, KPIs and performance insights. Perform conformance analysis to compare documented processes with actual process execution. Contribute to process mining and process intelligence standards and practices. Translate process mining insights into practical and prioritised improvement recommendations. Facilitate process analysis and root cause analysis sessions with business stakeholders. Use process insights to inform future-state process improvements in collaboration with Process Engineers and Process Architects. Quantify improvement opportunities and develop supporting business cases. Support the implementation of agreed process optimisation initiatives. Define performance measures and track realised benefits against agreed targets. Identify misalignment between actual process execution and documented process models, and support appropriate remediation. Promote data-driven continuous improvement practices. Work with Technology, Data and Architecture teams to identify relevant system and process data sources. Define event-log, data extraction and process mining data requirements. Support integration between process mining platforms and enterprise applications. Validate data quality and the accuracy of process mining outputs. Collaborate with relevant teams to improve process visibility and analytical insights. What we are looking for: Degree in Business, Engineering, Information Systems, Data Analytics, Operations Management or a related field. Minimum 5 years' experience in Business Process Management, Process Improvement or Process Optimisation. Minimum 3 years' hands-on experience working with process mining platforms. Proven experience identifying and supporting the implementation of process improvement initiatives. Experience analysing event logs, process variants and process performance. Experience facilitating process analysis and optimisation workshops. Experience using process analytics to support business decision-making. Experience quantifying and tracking business improvement benefits. Knowledge of process mining platforms such as Celonis, ARIS Process Mining or equivalent . Strong understanding of Business Process Management (BPM) and BPMN modelling. Experience with event log analysis and data quality. Knowledge of process analysis, process optimisation and process performance management. Understanding of process intelligence and conformance analysis. Experience with root cause analysis and continuous improvement practices. Ability to analyse and interpret data and translate findings into actionable recommendations. Experience developing business cases and supporting value realisation. Strong stakeholder facilitation and communication skills. Advantageous Skills and Experience: Banking or financial services experience. Lean Six Sigma Green Belt or Black Belt. Process Mining certification. BPM or Process Management certification. Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful. Please note that most of our positions are remote; however, candidates should reside within travelling distance of the client site, as the working arrangements may change depending on business requirements. Follow for the Latest Vacancies Join Psybergate Careers Channel here: