Senior QA Engineer

SUMMARY:
An award-winning provider of cutting-edge contact centre and customer experience (CX) solutions is looking for a Senior QA Engineer to join their dynamic team based in Centurion, Gauteng (Hybrid).

POSITION INFO:
As a Senior QA Engineer, you’ll be responsible for ensuring the delivery of high-quality software products by planning, designing, and executing both manual and automated tests.

Key Responsibilities:

• Design and maintain detailed test plans, cases, and scripts based on functional and technical requirements
• Perform manual and automated testing across a range of web-based and API-driven applications
• Execute functional, regression, integration, and performance testing to ensure system stability and user satisfaction
• Log, manage, and track bugs using tools such as Jira and Confluence
• Develop and maintain automated test suites using Selenium, Cypress, or equivalent frameworks
• Collaborate with Developers to integrate automated tests into CI/CD pipelines
• Participate in Agile/Scrum ceremonies and contribute to sprint planning with a QA perspective
• Advocate for quality across the organisation and continuously improve testing processes and standards

• 8+ years’ experience as a QA Engineer or Software Tester in a software development environment
• Strong manual testing skills and a detail-oriented approach to identifying edge cases and potential issues
• Hands-on experience with automation tools like Selenium, Cypress, or similar
• Familiarity with CI/CD tools such as Jenkins, GitLab, or AWS DevOps pipelines
• Experience testing RESTful APIs using tools like Postman or REST Assured
• Solid SQL knowledge for data validation and back-end testing
• Excellent communication skills, both written and verbal
• Ability to thrive in a fast-paced, collaborative environment
• Relevant qualifications in Computer Science, Information Systems, or similar (ISTQB certification is a plus)
• Must be eligible to work in South Africa