Senior Service Delivery Manager

Recruiter:

Data Centrix

Job Ref:

JHB005130/Zama

Date posted:

Thursday, January 7, 2021

Location:

Capetown, South Africa

Salary:

Negotiable

SUMMARY:
We are currently looking for a Senior Service Delivery Manager to be responsible for co-coordinating the delivery of services into key enterprise customers. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams.

POSITION INFO:

Service Delivery Management experience (5+ years)
Service Delivery Team Lead experience (5+ years)
Service Desk Management experience a distinct advantage (3+ years)
Managed Services working history (5+ years with strong technology support background)
ITIL v3 Foundation Certified
Related IT Qualification (certification or diploma)
Strong technology competency in Datacentre Hardware, Datacentre Software, End User Computing, Networking and Security and to enable conceptual understanding of solutions supported and to assist team in delivering effective support services
Matric/Senior Certificate with an IT-related tertiary qualification
Operates Effectively in a Service driven culture
People Management and Leadership Skills - Achieves delivery through people
Ability to Build and Maintain effective Customer Relationships
Strong Communication Skills, both verbal and written, and the ability to feedback technical information to all levels
Works well under pressure
Strong ability to prioritise
Customer Centric
Own transport and driver’s licence
Matric / Grade 12 essential

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Field Service Technician - Cape Town
Location: Cape Town
Salary: Monthly
Our client in the Industrial and Manufacturing services industry is seeking to employ an experienced senior Field service Technician to join their dynamic team based in Brackenfell, Cape Town.This opportunity is ideally suited to technically skilled individuals with strong electrical, mechanical, and field service experience who are passionate about delivering high-quality installations, maintenan...
3 days ago

Senior Field Service Technician - Cape Town
Location: Cape Town
Salary: Monthly
Our client in the Industrial and Manufacturing services industry is seeking to employ an experienced senior Field service Technician to join their dynamic team based in Brackenfell, Cape Town.This opportunity is ideally suited to technically skilled individuals with strong electrical, mechanical, and field service experience who are passionate about delivering high-quality installations, maintenan...
33 days ago

Warehouse Manager
Location: Epping
Salary:
Our client, a well-established company based in Epping, Cape Town, is seeking an experienced and hands-on Warehouse manager to join their team. The successful candidate will have strong supervisory or management experience, excellent organisational skills, and a solid understanding of warehouse, operations, production, or logistics environments. Applicants must have Grade 12/Matric, be fully bilin...
2 days ago

Chef de Partie
Location: Franschhoek
Salary: Market related Monthly
CHEF DE PARTIEFranschhoek: My client, a prestigious wine farm in the Franschhoek area, seeks to employ an experienced and passionate Chef de Partie to join their professional culinary team. The successful candidate will be responsible for maintaining high standards of food preparation, quality, presentation and hygiene within a busy kitchen environment, while working collaboratively with the wider...
3 days ago

EVENTS COORDINATOR
Location: Cape Town
Salary:
3 days ago

New Business Development Representative - Western Cape
Location: Cape Town
Salary:
3 days ago

Operations Manager | La Residence
Location: Franschhoek
Salary:
5 days ago

Senior Hire Specialist / Sales Person
Location: Durbanville
Salary:
Location: DurbanvilleSalary: Basic + retirement annuity and pension policyEmployment Type: Full-timePurpose of the RoleA well-established equipment hire business is seeking a senior Hire Specialist to be the professional face of the branch, managing customers at the counter while ensuring efficient, accurate and compliant hire operations.The role combines sales, customer service, equipment knowled...
5 days ago

MK 19601 - Service Manager (HVAC) – CPT
Location: Capetown
Salary: R25 000 – R30 000 Per month
service manager (HVAC) – CPT
5 days ago

Outsourced Payroll Consultant
Location: Stellenbosch
Salary: Market Related
A well-established London-based firm specializing in corporate finance, tax, and accounting is seeking a dynamic Payroll Consultant to be responsible for managing a portfolio of client payrolls, ensuring accurate and timely processing, and providing a high level of service and technical support. The role requires someone with strong attention to detail, excellent communication skills, and the abil...
6 days ago

Senior Service Delivery Manager

Similar jobs you might be interested in:

Create a free job alert for Senior Service Delivery Manager in Capetown